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The Role
As a Senior Software Systems Engineer, you will bridge data-center technology and user experience, design features and requirements, and collaborate with cross-functional teams.
Summary Generated by Built In
Sr. Software System Engineer Role Overview
As a Sr. Software System Engineer, you will act as the bridge between data-center domain knowledge, user experience needs, and software architecture. You will research data center technologies, dissect complex concepts, design features, design UI/UX and write high-quality requirements that guide our development team. This role is ideal for someone who enjoys tinkering, reasoning through challenging problems, and understanding how things work end-to-end.
Key Responsibilities
WHY SUNBIRD?
- What is DCIM Software: www.sunbirddcim.com/what-dcim
- What are customers saying about Sunbird: www.sunbirddcim.com/reviews
- Why work at Sunbird: www.sunbirddcim.com/careers
As a Sr. Software System Engineer, you will act as the bridge between data-center domain knowledge, user experience needs, and software architecture. You will research data center technologies, dissect complex concepts, design features, design UI/UX and write high-quality requirements that guide our development team. This role is ideal for someone who enjoys tinkering, reasoning through challenging problems, and understanding how things work end-to-end.
Key Responsibilities
- Understand deeply how our DCIM software system is architected and how components interact.
- Contribute to solution design and feature architecture; identify and document thorough functional and non-functional requirements.
- Design new requirements with all existing requirements in mind to avoid conflicts and spot unforeseen issues.
- Think critically and logically to solve multidimensional and intricate problems.
- Research new technologies, data-center equipment, and protocols to design new features or improve existing capabilities.
- Translate complex engineering and data-center concepts into clear, actionable requirements for developers.
- Work closely with product, UX/UI, and development teams to ensure features are logical, intuitive, and visually clean.
- Create nearly pixel-perfect UI Mockups to ensure clarity, simplicity, and usability.
- Understand the SQL database architecture such that proposed database changes maintain simplicity and performance.
- Participate in troubleshooting, validating workflows, and improving system logic.
- Support quality assurance by validating software behavior matches design intent.
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Systems Engineering, or equivalent hands-on experience with data center power systems and software.
- Strong understanding of data center infrastructure, including servers, networking, power distribution, PDUs, UPS systems, cooling, racks, and cabling.
- Solid knowledge of electricity fundamentals, including three-phase power, power calculations, loads, redundancy concepts, and electrical efficiency.
- Demonstrated understanding of how software is built — from technical architecture to APIs, data models, performance, and UI considerations.
- Ability to think logically and reason through highly complex, multi-layered problems.
- Curiosity-driven mindset: enjoys exploring “how things work” and learning new technologies.
- Experience writing detailed, clear, and actionable technical requirements or documentation.
- Strong collaboration and communication skills with cross-functional teams.
- Eye for clean, intuitive UI/UX, even if not a designer.
- Prior experience with DCIM, BMS, EMS, or related infrastructure software.
- Hands-on experience with electrical systems, or data-center operations.
- Familiarity with REST APIs, data modeling, and protocols such as SNMP, Redfish, Modbus, MQTT, etc.
- Background in feature design, system architecture, technical product management, or solution engineering.
- Basic understanding of SQL and can write simple queries
- Basic understanding of JavaScript programming and popular frameworks
WHY SUNBIRD?
- We are all about delighting our clients and live/breathe the end client/user experience
- We stock the office with soda, snacks, coffee and tea for you to refuel throughout the day
- We have amazing PTO Policy that allows you to take care of yourself and your family
- We offer medical, dental, vision and life insurance to eligible employees
- We believe in collaboration, teamwork, creativity and taking initiative
- What is DCIM Software: www.sunbirddcim.com/what-dcim
- What are customers saying about Sunbird: www.sunbirddcim.com/reviews
- Why work at Sunbird: www.sunbirddcim.com/careers
Top Skills
JavaScript
Modbus
Mqtt
Redfish
Rest Apis
Snmp
SQL
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The Company
What We Do
Sunbird Software is changing the way data centers are being managed. With a focus on real user scenarios for real customer problems, we help data center operators manage tasks and processes faster and more efficient than ever before, while saving costs and improving availability. We strive to eliminate the complexity they have been forced to accept from point tools and home grown applications, removing the dependency on emails and spreadsheets to transform the delivery of data center services. Sunbird delivers on this commitment with unexpected simplicity through products that are easy to find, buy, deploy, use, and maintain. Our solutions are rooted in our deep connections with our customers who share best practices and participate in our user groups and product development process.
