Senior Software Quality Assurance Analyst

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

The Senior Software Quality Assurance Analyst is responsible for testing and supporting a variety of applications as part of an expanding application development team.

Essential Functions, Duties, and Responsibilities

• Responsible for design, construction, execution of appropriate comprehensive test cases, verifying feature set and functionality and identifying defects through systematic testing of the project.
• Assist in the construction, execution and ongoing maintenance of automated testing scripts and full regression testing suites.
• Performs a variety of complicated testing related tasks including proper accounting for non-functional requirements in test plans.
• Follow and improve Shellpoint Mortgage enterprise best practices and testing standards.
• Create and maintain necessary and appropriate technical documentation for project-based test results.
• Will provide consultation on complex projects and technical solutions as directed to project, development and testing teams.
• Shares knowledge and mentors other SQA staff on the team, some of which will be offshore.
• Conduct and share research on emerging SQA testing products and processes to enable and support constant improvement.
• Participate in achieving company performance goals.
• Other tasks or responsibilities as assigned by management.
• Take part in continuous training in company policies/procedures and industry regulations.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• Requires a bachelor's degree in a related area or equivalent combination of education.
• 10+ years’ experience.
• Experience with JIRA as a project lifecycle management and defect tracking tool.
• Experience with agile methodologies a plus.
• Experience with TFS.
• Experience with testing applications and code done with the following languages and using below concepts.
  • C#
  • C++
  • .NET
  • MS SQL Server
  • Relational Table Design
  • Transact SQL Language
  • Triggers and Stored Procedures
  • SSIS
  • ASP.NET
  • Web development
  • HTML
  • DHTML
  • VBScript
  • JavaScript
  • Experience testing services
  • MS SQL Server 2016 or higher a plus
  • XML
  • Multi-Threaded Development

Skills, Abilities, and Knowledge

• Knowledge, Skill and Ability Requirements 
• Possess a “test to break” attitude toward testing
• Strong communication skills.
• Meticulous, detailed aptitude.
• The ability to work effectively from home is a must.
• A positive attitude, with an eagerness to solve problems.
• Willingness to aggressively pursue all assignments until complete, even when challenges arise.
• Excellent reasoning and research skills; the ability to see the “big picture” and manage the details.
• A strong work ethic, high integrity, and well-organized mindset.
• Strong understanding of relational databases, distributed architecture, and Internet/Intranet concepts
• Expert in software development testing.
• Demonstrates experience in a variety of the field's concepts and practices.
• Fully understands software development lifecycle and experience with a variety approaches to software testing.
• Experience working in a team-oriented, collaborative environment.
• Ability to conduct research into testing issues, standards and products as required.
• Ability to present ideas and designs clearly to variety of audiences.
• Excellent problem-solving skills.
• Experience with agile methodologies a plus.
• Knowledge of Finastra Fusion Servicing Director a plus.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)
  

Equal Employment Opportunity 

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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