Senior Software QA Specialist

About OpenEye:

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support.  Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers.

OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

OpenEye is proud to be one of the 2023 Best Places to Work in the Inland Northwest. Ready to join a casual, fun and creative culture? Join our team!

JOB SUMMARY:  This position is responsible for assisting software developers in testing software and hardware products as well as verify customer use scenarios and requirements. Supports and adheres to the OpenEye Code of Ethics and Business Standards. At OpenEye, our Software QA Specialist position will work out of our Liberty Lake, WA headquarters. 

JOB DUTIES AND RESPONSIBILITIES:  To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. 

• Conducts Agile QA for bugs and stories completed by the development team
• Interfaces with support and product management to diagnose and report customer issues
• Participates in Agile sprint planning and execution
• Creates and executes test plans based on software acceptance criteria
• Works with members of a project team to identify and qualify customer use cases/environments
• Manages testing of major feature development including coordination with junior testers
• Evaluates software and firmware applications for feature deviations from existing test plans
• Recommends updates, fixes and improvements to existing test plans as needed to ensure accuracy
• Configures and monitors long term and integration tests
• Assists and mentors other Software QA Specialist I’s and II’s
• Works with QA management to ensure SQA best practices are upheld in day-to-day operations
• Performs all other duties/responsibilities as necessary or assigned.

MINIMUM JOB QUALIFICATIONS:  To perform this job successfully, an individual must meet the minimum qualifications listed below.  These qualifications are representative of the knowledge, skill and/or ability required to perform this job. 

Formal Education, Certification/Licensure, and Prior Experience:  to perform this job successfully, an individual must have:

• High School Diploma or a General Education Degree
• A minimum of 5-year related experience and/or training
• Familiarity with web applications and web terminology

Working Knowledge of:

• Basic computer hardware to include monitor, keyboard, mouse, and printer
• Hardware and Software troubleshooting
• Windows, Linux & mobile operating systems
• Computer hardware component & networking terminology
• Internet and web applications

OpenEye Perks:

• The pay range for this opportunity is $26.00 - $35.00/hr. In addition, this position is eligible for an annual discretionary bonus.
• Employees are eligible to purchase company stock at a discounted rate.
• Collaborative, fun, creative culture where idea sharing is encouraged.
• Casual dress
• Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
• Up to $5,000 annual company match for 401k
• Company paid short-term/long-term disability, AD&D and life insurance.
• Paid maternity and paternity leave.
• 15 Days of Paid Vacation accrued per year (increases after year 3)
• Paid Sick/Wellness time is accrued at a rate of 1 hour for every 35 hours worked, except where local laws are more generous.
• 9 Paid Holidays per year.
• Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
• Employee Equipment Program – Free Alarm.com system for your home!

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.  By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies

Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].

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