About Command|Link
Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.
Learn more about us here!
About your new role:
We’re looking for a Senior Software Engineering Manager to help us build, scale, and lead a high-performing global engineering organization. You’ll guide a talented, distributed team through rapid growth, setting the foundation for technical excellence and operational consistency as we expand into new countries.
This role is about more than just managing delivery — it’s about developing people, building culture, and driving a performance playbook that helps our engineers around the world do their best work. You’ll shape how we grow: from hiring and onboarding new teams to mentoring emerging leaders and aligning global execution with our business vision.
This is a full-time, 100% remote opportunity.
Key Responsibilities:
- Build and scale distributed engineering teams across regions, ensuring consistency in quality, culture, and communication.
- Drive a performance-driven playbook — setting clear goals, metrics, and accountability frameworks that help teams deliver with speed and confidence.
- Mentor and coach engineers and team leads, helping them grow into strong technical and people leaders.
- Create a culture of trust, innovation, and continuous improvement across diverse, international teams.
- Lead technical strategy and roadmap development, partnering closely with product, design, and operations to align on global priorities.
- Implement scalable processes for code quality, delivery, and system reliability as we expand into new markets.
- Stay hands-on enough to guide technical direction, architectural decisions, and engineering best practices.
- Takes on additional responsibilities and projects as needed to support the success of the team and organization.
What you'll need for success:
- 5+ years of engineering leadership experience, ideally in SaaS or high-growth, remote-first environments.
- Proven experience building and leading distributed teams across multiple time zones and cultures.
- A strong people-first leadership approach — you know how to inspire, mentor, and retain top talent globally.
- Deep understanding of modern software development, with experience across PHP, React, and Python or similar frameworks.
- Strong operational mindset — skilled at setting measurable goals and building scalable engineering processes.
- Bachelor’s degree in Computer Science or related field (Master’s a plus).
Why you'll love life at Command|Link
Join us at Command|Link, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?
What You’ll Enjoy:
- Room to grow at a high-growth company
- An environment that celebrates ideas and innovation
- Your work will have a tangible impact
- Flexible time off
- Fun events at cool locations
- Employee referral bonuses to encourage the addition of great new people to the team
At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.
AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.
Top Skills
What We Do
CommandLink is the only global infrastructure provider that unifies connectivity, security, voice, and AI into one intelligent platform—backed by world-class support.
At the foundation of our platform is the industry’s most advanced Global ISP Aggregation fabric, giving enterprises access to 5,000+ carriers in over 200 countries through a single vendor, contract, and software interface. Whether you're deploying a single site or a global hybrid network, CommandLink delivers unmatched reach, control, and SLA-backed performance.
We integrate SD-WAN, SASE (Fortinet, Versa, Cato, Meraki, Juniper), MDR/XDR, Cloud Voice, monitoring, and support into one seamless experience—purpose-built for modern IT teams managing multi-vendor environments.
CommandLink’s platform includes AI-driven engines, Command|Monitor and Command|Alert, that proactively detect network degradation, security threats, or service anomalies and automatically trigger intelligent workflows, vendor escalations, or internal remediation—before users are affected.
Our Command|POD support model sets a new standard in enterprise service. Each customer is assigned a dedicated team of Tier 3 engineers who understand your environment and provide real-time, proactive support. No call centers. No handoffs. No excuses.
From first mile to last, CommandLink consolidates and simplifies global IT infrastructure into a single platform—with intelligent operations and unmatched support.
Learn more at www.CommandLink.com or contact [email protected]
