The Role
Lead a global engineering team responsible for Ford Credit’s customer identity and master data platform. Define the Informatica IDMC and MDM technical roadmap, architect scalable cloud-native solutions, and ensure security, reliability, performance, and operational excellence. Partner with product, architecture, data, and business teams to deliver customer identity capabilities while managing technical debt and modernization. Responsibilities include hiring, mentoring, engineering execution, incident management, compliance, and talent development.
Summary Generated by Built In
At Ford Credit, we help customers finance and manage ownership of Ford and Lincoln vehicles around the world. We are seeking a highly technical Senior Engineering Manager to lead our Customer Identity and Master Data platform.
This leader will be responsible for the technical strategy, engineering execution, operational excellence, and talent development for our Informatica Intelligent Data Management Cloud (IDMC) and MDM platform. The role combines people leadership, solution architecture, cloud engineering, and strategic delivery to provide a trusted, scalable, and secure customer data foundation for Ford Credit's global ecosystem.
Responsibilities
Engineering Leadership
- Lead and develop a global team of software engineers and technical leads.
- Foster a culture of collaboration, innovation, quality, and continuous improvement.
- Support hiring, coaching, mentoring, and career development activities.
- Drive engineering excellence through modern development practices.
Platform Strategy & Architecture
- Define and execute the technical roadmap for the Informatica IDMC and MDM platform.
- Design scalable master data solutions supporting customer identity and enterprise data management.
- Guide architecture decisions across cloud-native applications, APIs, integrations, and data services.
- Ensure high availability, resiliency, security, and performance across the platform.
Cloud, Reliability & Security
- Partner with engineering and architecture teams to integrate Informatica solutions with Google Cloud Platform services.
- Establish operational metrics, service level objectives, monitoring, and incident management standards.
- Ensure compliance with regulatory, privacy, and security requirements.
- Promote secure-by-design and shift-left engineering practices.
Delivery & Cross-Functional Partnership
- Work closely with Product Managers, Architects, Data Teams, and business stakeholders.
- Translate business priorities into executable engineering plans.
- Balance innovation, technical debt reduction, platform modernization, and operational stability.
- Drive delivery of critical customer identity capabilities and data platform enhancements.
Qualifications
Qualifications
Minimum Qualifications
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field.
- 10+ years of software engineering experience.
- 3+ years leading engineering teams, technical programs, or enterprise platforms.
- Experience implementing and supporting Informatica MDM or equivalent enterprise master data solutions.
- Strong experience with Java, Spring Boot, APIs, and microservices architecture.
- Experience designing and deploying solutions in a public cloud environment, preferably Google Cloud Platform.
- Knowledge of enterprise data modeling, data governance, and master data management concepts.
- Experience leading delivery of complex, cross-functional technology initiatives.
Preferred Qualifications
- Experience with Informatica IDMC, Customer 360, CAI, CDI, or related products.
- Cloud certifications or Informatica certifications.
- Experience with DevSecOps practices, Infrastructure as Code, and observability platforms.
- Background in financial services, customer identity, or regulated industries.
- Experience supporting globally distributed platforms and teams.
#LI-MF2
Skills Required
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field
- 10+ years of software engineering experience
- 3+ years leading engineering teams, technical programs, or enterprise platforms
- Experience implementing and supporting Informatica MDM or equivalent enterprise master data solutions
- Strong experience with Java, Spring Boot, APIs, and microservices architecture
- Experience designing and deploying solutions in a public cloud environment, preferably Google Cloud Platform
- Knowledge of enterprise data modeling, data governance, and master data management concepts
- Experience leading delivery of complex, cross-functional technology initiatives
- Experience with Informatica IDMC, Customer 360, CAI, CDI, or related products
- Cloud certifications or Informatica certifications
- Experience with DevSecOps practices, Infrastructure as Code, and observability platforms
- Background in financial services, customer identity, or regulated industries
- Experience supporting globally distributed platforms and teams
Ford Motor Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ford Motor Company and has not been reviewed or approved by Ford Motor Company.
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Healthcare Strength — Medical, dental, and vision coverage start on day one with options that include zero-premium plans, free mental health support, and wellness resources. For represented hourly employees, health plans are described as low-cost with strong coverage value.
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Retirement Support — A 401(k) with company match and additional company contributions is available from day one, alongside life and disability coverage. Pension eligibility in certain situations and financial-planning support reinforce long‑term security.
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Parental & Family Support — Paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp‑up program for returning parents, reflect a family‑focused package. Flexible Family Care days and generous time‑off options help address short‑term caregiving and personal needs.
Ford Motor Company Insights
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The Company
What We Do
Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.
