Senior Software Engineer

Reposted One Month Ago
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San Francisco, CA, USA
In-Office
Senior level
Cloud • Enterprise Web • Information Technology • Productivity • Software
Workato helps companies integrate anything and automate everything.
The Role
Build and maintain developer-facing products, APIs, and sandbox environments for LLM and agentic applications. Design, deploy, and optimize ML services, implement monitoring and observability, drive full development lifecycle, and mentor teammates while collaborating with product and developer relations to improve developer experience.
Summary Generated by Built In
About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We're looking for an exceptional Senior Software Engineer to help build the distributed backend that powers our AI agent platform and the developer-facing products around it — the event-driven services, real-time integrations, and APIs that let agents reliably do real work. You'll be building the systems that need to stay correct and available on our path to 1M users over the next year. You will:

  • Build event-driven, horizontally-scalable backend services that process work reliably and correctly even when parts of the system fail.
  • Build real-time surfaces and integrations — streaming connections, gateways, and CLIs — that hold up under load.
  • Integrate LLMs and agentic harnesses into production systems.
  • Drive features end-to-end — from ideation and architecture through deployment, observability, and iteration.
  • Raise the engineering bar through clean, well-tested code, thoughtful reviews, and mentorship.
RequirementsQualifications / Experience / Technical Skills
  • 5+ years shipping and operating production backend systems at scale.
  • Strong proficiency in Python, and the judgment to write clean, well-tested, maintainable code under it.
  • Deep distributed-systems fundamentals: you know how to keep systems correct and available under partial failure, backpressure, and load — and you design for it by default.
  • Hands-on experience with event-driven, streaming, or real-time systems (queues, pub/sub, long-lived connections).
  • Comfortable operating services in production on Kubernetes in the cloud — and instrumenting them with metrics, tracing, and dashboards so you can debug what you ship.
  • Solid API and software-architecture instincts; you make and defend sensible trade-offs in ambiguity.
  • LLM/agentic and developer-facing product experience (MCP, RAG, APIs, SDKs, CLIs) a strong plus.

Our stack: Python, FastAPI, Postgres, Kubernetes, AWS. You don't need prior experience with all of it — we care that you can pick it up fast.

Soft Skills / Personal Characteristics
  • High agency and ownership: You drive work end-to-end, from ambiguity to shipped and iterated, without waiting to be told.
  • A reliability mindset: You design for failure, not just the happy path.
  • Product-minded:  You care about the users using what you build, not just the system behind it.
  • AI-native: You use modern AI tooling (e.g., Claude Code) in your daily workflow and stay at the cutting edge of what it can do.
  • Excellent written communication: We work async and write things down.

Skills Required

  • Bachelor's or Master's degree in Computer Science, Engineering, Information Systems, or equivalent experience
  • 5+ years of professional software development experience
  • Experience building developer-facing products, APIs, SDKs, or CLIs
  • Proficiency in one or more modern programming languages such as Go, Python, Ruby, or JavaScript
  • Hands-on experience with LLM models
  • Solid understanding of API design, developer tooling, software architecture, data structures, and algorithms
  • Proven track record of deploying and maintaining ML services in production environments
  • LLMops/MLops experience
  • Experience building or supporting developer platforms, APIs, or sandbox environments
  • Excellent written and verbal communication skills in English
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The Company
HQ: Mountain View, CA
650 Employees
Year Founded: 2013

What We Do

The leader in enterprise automation, Workato helps organizations work faster and smarter without compromising security and governance. Built for Business and IT users, Workato is trusted by over 7,000 of the world's top brands like Gitlab, Toast, Broadcom, Intuit, Autodesk, and HubSpot. Leaders use Workato to automate key processes like Order to Cash, Speed to Lead, HR Onboarding and Offboarding and more.

Why Work With Us

Here at Workato, we are a team moved by innovation — a passion to create the best possible way and the drive to continue to make it better. We also believe in the power of our team, knowing that we only succeed if we all succeed together. Our team uses seven operating principles to help us make better decisions, work as a team, and have fun.

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