About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one.More information about Glia can be found at glia.com.
The Mission & The Work
This role offers an exciting opportunity to join the Automaton team.
You will design and scale the core intelligence services that power both real-time customer interactions and operational foresight. Your projects will range from engineering our real-time transcription engine to building proactive outbound outreach systems. Additionally, you will build conversational interfaces and leverage AI to anticipate user topics, summarize sentiment, and surface unresolved issues. Ultimately, your work will bridge advanced data intelligence with human strategy, empowering agents to work smarter across every channel.
Working in self-reliant product teams, you'll contribute to diverse projects throughout the entire development lifecycle. This role is perfect for those passionate about both server-side and client-side technologies, eager to craft cohesive, full-stack solutions.
Our Collaboration Model
We are an Estonia-based team working across the EET timezone. While we embrace remote collaboration, we have offices in Tallinn and Tartu and we’d love to work with you in a hybrid capacity. We also gather the full team in Estonia twice a year to innovate and connect in person.
What We’re Looking for
We are looking for a high-ownership Senior Software Engineer who thrives on technical variety.
While our core needs might involve Elixir, Go, or Ruby, we strongly value architectural thinking over language loyalty. You should be prepared to work across different stacks.
We generally look for the following qualifications:
Experience: You have around 6+ years of professional software development experience
Technical Initiative: You’re comfortable taking the lead on a feature or initiative from start to finish. You take pride in 'owning' your work—meaning you don’t just ship code; you ensure it’s reliable, scalable, and solves the actual problem.
System Design: You have demonstrable experience designing, building, and maintaining reliable, scalable, and highly available systems
Technical Foundation: Strong mastery of strictly-typed/compiled languages, design patterns, and containerized cloud infrastructure (AWS). Familiarity with event-driven architecture.
Engineering Excellence: Committed to TDD, CI/CD best practices, and the deliberate use of AI development tools (e.g., Claude Code) while maintaining full accountability for code quality.
No problem if you miss a few of these qualifications. If you find it interesting to learn them, do still apply.
Our Tech Stack
Coding languages: Elixir, Ruby, Javascript (React)
Current Persistence Solutions: Amazon RDS for PostgreSQL, DynamoDB, S3
Infrastructure: AWS
Monitoring: DataDog
CI/CD: Jenkins
AI: Gemini, CoPilot, Claude Code
Other: AWS services, Kafka, GitHub
Note: We are constantly evolving our tech stack to ensure the usage of the right tools for specific needs, and you will be part of the process of choosing new technologies.
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.
Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]
Skills Required
- 6+ years of professional software development experience
- Ownership of features from design through delivery, ensuring reliability and scalability
- Experience designing, building, and maintaining reliable, scalable, highly available systems
- Strong mastery of strictly-typed/compiled languages, design patterns, and containerized cloud infrastructure (AWS)
- Familiarity with event-driven architecture
- Committed to TDD, CI/CD best practices
- Familiarity with AI development tools and responsible use (e.g., Claude Code, Gemini, CoPilot)
- Experience with Elixir, Go, or Ruby (and willingness to work across stacks)
- Willingness to work with an Estonia-based team in the EET timezone and hybrid presence in Tallinn/Tartu
What We Do
Glia enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.
