At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As a Senior Software Engineer, you will be at the heart of building NICE’s next‑generation Workforce Management platform - an advanced cloud‑native solution enhanced with intelligent, AI‑powered capabilities.
In this role, you will build full‑stack features, orchestrate AI agents to accelerate engineering workflows, and deliver innovative AI‑driven features directly to customers.
You’ll work in a fast‑paced, agentic environment where experimentation, ownership, and initiative are not just encouraged—they’re expected.
If you excel as an engineer, exploring the boundaries of AI‑assisted development, and want to influence the future of how engineering teams work with autonomous agents, this role is tailor‑made for you.
How will you make an impact?
- Drive engineering excellence through AI‑augmented workflows and agentic development patterns.
- Develop end to end cloud features on top of AWS.
- Optimizing components for maximum performance.
- Ensure high-quality deliverables and efficient project execution and continuous improvement.
- Lead features design and implementations.
advise on tech. selection, show initiative in driving technical direction and team collaboration. - Demonstrate strategic thinking and a long-term vision for scalable solutions.
- Champion continuous improvement and high‑velocity delivery in an innovative, fast‑moving environment
Have you got what it takes?
- At least 5 years of software engineering experience
- AI‑augmented development, including MCP servers
- Good understanding of OOP and OOD concepts
- Self-motivated, accountable, quick learner and team player
- Excellent interpersonal and communication skills
- Be open to taking on increasing responsibilities with the goal of role evolving
- Fluent English
You will have an advantage if you also have:
- Implemented AI/LLM agentic systems
- Prior leadership experience (Scrum Master, Team Lead)
- Engineering experience in both BackEnd/FrontEnd
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10962
Reporting to: Group Lead, Engineering, CXone WFM
Role Type: IC
#LI-LP1
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Skills Required
- Computer Science B.Sc./BE/Beng with GPA of at least 85
- At least 5 years of software engineering experience
- AI‑augmented development, including MCP servers
- Good understanding of OOP and OOD concepts
- Fluent English
NICE Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.
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Healthcare Strength — Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
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Retirement Support — A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
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Flexible Benefits — Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.
NICE Insights
What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
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