Senior Software Engineer

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio-Verint and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.

Calabrio-Verint are he trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

As a Senior Software Engineer, you will be part of an innovative, collaborative team responsible for building and delivering new functionality across our product suite. You will play a key role in driving feature development from concept to deployment, working closely with product owners, agile coaches, and fellow engineers to ensure high-quality solutions that deliver real value to customers.

Our agile methodology empowers you to focus on meaningful work, prioritize customer impact, and continuously improve both products and processes.

• Design, build, and maintain high-quality web and cloud-based applications.
• Collaborate closely with product owners and customers to translate ideas and requirements into scalable, high-impact solutions.
• Drive the implementation and deployment of new features end-to-end.
• Take initiative in improving products, systems, and development processes.
• Contribute to and promote best practices across the team and broader organization.
• Solve complex technical problems with innovative, scalable solutions.
• Actively participate in agile ceremonies and contribute to continuous delivery and team flow.
• Support and mentor team members, offering guidance and troubleshooting assistance when needed.
• Partner across teams to ensure alignment and consistency in architecture and development approaches.
• Stay current with emerging technologies and industry trends, including the use of AI tools in development workflows.

• A proactive, ownership-driven engineer who takes initiative and drives work forward.
• Strong collaborator who enjoys working cross-functionally with product, engineering, and customers.
• Ability to influence decisions and challenge ideas constructively to achieve the best outcomes.
• A problem solver who can navigate ambiguity and tackle complex challenges without predefined solutions.
• A team player who actively supports others and contributes to a positive, knowledge-sharing culture.
• Someone recognized as a subject matter expert in a technical or business domain.
• Passion for delivering customer value and continuously improving the user experience.
• Strong analytical and troubleshooting mindset.

• 7+ years of backend development experience (e.g., C#, Java).
• 7+ years of experience with web technologies (e.g., HTML, JavaScript frameworks/libraries).
• 5+ years of experience working with cloud platforms such as Azure and/or AWS.
• 7+ years of experience working within agile development methodologies.
• 7+ years of experience with database programming fundamentals.
• 3+ years of experience with test-driven development (TDD).
• 3+ years of experience with pair programming and/or mob programming.
• Demonstrated experience using AI tools in day-to-day development workflows.
• Strong understanding of software development best practices and design patterns.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent 

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work! 

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success. 

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing [email protected]. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information. 

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