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The Senior Software Engineer specializes in optimizing the speed, scalability, and reliability of software applications, infrastructure, and systems of the Claims Processing System, MetaVance. Along with writing effective code, the position will be responsible for designing, building, delivering, defining, and analyzing key performance indicators (KPIs) such as response time, throughput, and latency of existing application. Responsibilities also include monitoring and tuning Azure based architectures using native tools. The incumbent will use industry best practices and work collaboratively with a cross-functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation engineers, and DevOps engineers.
Responsibilities
- Builds, configures, customizes and supports products that provide innovative solutions to challenging business use cases, existing system and operational problems.
- Reviews architectural design, system analysis, and programming activities on application software; this may often require independent research and study.
- Works with teams and develops high-quality and production-ready software by using best-practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure.
- Exhibits efficiency in writing highest quality code with utmost attention to scalability, security, and performance and with an end-to-end mindset from conception to delivery and production support, owning specifications, quality, release deployments, and monitoring of production health.
- Produces complete, simple, and readable technical documentation for everything developed and creates a team culture of documenting everything.
- Collaborates closely with engineering leadership, product managers, designers, QA, and other teams and business units to define, prioritize, sequence, and scope business and functional requirements and drive results.
- Scopes effort, identifies risks, and clearly communicates trade-offs with team members.
- Foresees and assesses impact assessment of product (hardware, software) upgrades.
- Assists in planning, coordinating, and executing engineering projects.
- Supports and collaborates with other engineers through evaluation, design analysis, and development phases.
- Maintains knowledge and ensures competency and compliance with policies and procedures, in order to be the technical expert while collaborating with cross-functional teams.
- Performs other duties as requested or assigned.
- 4+ years of experience and degree in Computer Science and/or equivalent technical education and experience
- Proficiency in Java and its framework, Python, JavaScript, or other relevant programming languages
- Identifying slow database queries using APM tools like New Relic, Datadog, or Dynatrace
- Familiarity with high-performance API communication
- Expertise in creating, maintaining and enhancing REST API
- Debugging threading, garbage collection (GC), and memory leaks
- Good knowledge of Azure Cloud Platform Services (AKS), Docker Containerization with Kubernetes Orchestration
- Experience in Datadog and Azure Observability/Monitoring platform
- Experience in DevOps/GitOps
- Experience with production support (Abend resolution, documentation)
- Experience with Istio/Knative/Ngnix is a plus
- Experience with MetaVance Online and Batch Processing is a plus (candidates with MetaVance experience will be given precedence)
- Knowledge of building MetaVance on a specific server is a plus
- Knowledge of MetaVance Application or any Healthcare Claims processing system is a plus
- Flexible with work schedule (supporting on-call for Production and Pre-Production environments)
- Knowledge of current trends and best practices enabling sound technology choices and strategic decisions
- Ability to research and apply innovative methodologies, latest industry trends, design patterns
- Recognizes underlying problems, opportunities, or the political forces affecting the organization
- Demonstrates mastery in their area of expertise and are recognized as an authority on it by their peers and leaders
- Evaluates and generates options that scan the entire spectrum of software reliability, ease of adoption, scalability, operational ease, and skillset availability
- Knowledge of agile development methodologies
- Ability to develop and maintain key vendor relationships
- Life-long learner, process improver
- Ability to understand business plans and apply that information into the development of an IT business case
- Anticipates problems, resistance or likely objections and takes action to resolve them
- Experience in developing quantitative cost/benefit analysis to measure improvements
- Strong communication (written and verbal) and presentation skills
- Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 22. $93,425 - $202,404
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Delta Dental Insurance Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delta Dental Insurance Company and has not been reviewed or approved by Delta Dental Insurance Company.
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Retirement Support — Retirement support is positioned as a standout element, including a sizable automatic 401(k) contribution plus additional matching. This boosts overall total-rewards value even when base pay is viewed as only mid-market in some areas.
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Affordable Benefits — Core coverage is framed as unusually low-cost to employees, including fully employer-paid dental and vision and low employee contribution medical options. This creates meaningful take-home value beyond cash compensation.
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Leave & Time Off Breadth — Time-off offerings are described as generous, including broad PTO/holidays and additional paid leave features such as parental leave. These policies increase perceived rewards and help balance workload demands.
Delta Dental Insurance Company Insights
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What We Do
At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building programs that offer opportunities for advancement, create meaningful connections, and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania, and Delta Dental Insurance Company are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering over 31 million enrollees. Headquartered in San Francisco, we are members of the Delta Dental Plans Association, a network of companies that provides dental coverage to 80 million people. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
