Senior Software Engineer - Python/SQL

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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior Software Engineer - Python/SQL

DET Team

Mexico City - Hybrid

Responsible for design and development of Data Connectors and Integrations between enterprise applications and platforms, and overseeing incident management and resolution processes for the assigned products. You will collaborate closely with engineering, product, and infrastructure teams to ensure the smooth functioning of systems and platforms and provide a high level of operational support to meet business goals.
 

• Design, develop, and maintain scalable connectors and integrations between applications using Python and SQL
• Collaborate with engineers, product managers, and analysts to understand requirements and translate them into efficient solutions.
• Monitor and troubleshoot production connectors and integration pipelines, ensuring reliability and uptime.
• Work with large datasets from various sources, transforming and enriching them to meet analytical requirements.
• Document data processing workflows and maintain clear and comprehensive technical documentation.
• Own incident resolution processes in production, ensuring timely and effective troubleshooting of technical issues.
• Monitor adherence to SLAs & KPIs and manage escalations to maintain customer satisfaction.
• Oversee the platform's operational stability and performance, ensuring high availability and scalability.
• Manage SaaS application administrations and self-hosted applications in cloud environments like AWS.
• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
• Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance.
• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow by pushing the boundaries of AI development tools to deliver secure, optimized, and high-quality code.
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale.
• Contribute to building and maintaining the shared system context, an explicit repository of system designs, constraints, and standards that enables AI to operate accurately and reliably.
• Critically evaluate code (human or AI-generated) for correctness, quality, security, and performance.

Must Have

• 6-10 years of experience in IT
• Programming Language: Programming skills in Python for development, automation and troubleshooting tasks
• Databases:Experience with PostgreSQL, MySQL, Redis, or Elasticsearch for basic administration and querying
• CI/CD & Version Control: Familiarity with Git, Jenkins and GitHub Actions for understanding deployment pipelines and version control
• Strong experience on Docker, Kubernetes & Helm along with programming language experience to support platform KLO & monitoring
• Proven experience with incident management, service management, and driving process improvements. Experience with incident management tools like PagerDuty for tracking and resolving issues
• Expertise in monitoring tools like Grafana, Splunk etc, automation frameworks, and platform performance optimization.
• A demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.
• Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows.
• Advanced prompt engineering skills and the ability to write precise, structured prompts and cultivate the system context that makes AI outputs reliable, secure, and production-ready.
• A demonstrated, genuine AI-first approach to engineering — using AI to move faster, build fluency across the stack, and contribute well beyond your core specialty.

Nice to Have

• Understanding of IT infrastructure, cloud platforms, and operational best practices.
• Understanding of networking fundamentals (TCP/IP, DNS, load balancing, etc) and authentication/authorization mechanisms (OAuth 2.0, SAML, JWT etc)
• Security Tools: Knowledge of secrets management tools like Vault, CyberArk etc

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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