We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
We’re looking for a Senior (NodeJS) Backend Engineer to design and deliver scalable systems that power the UserTesting platform. You’ll shape architecture, write clean, well-tested code, and mentor others while collaborating with cross-functional teams to deliver impactful solutions. You’ll join a mission-driven, agile engineering team that is distributed, collaborative, and focused on building reliable, performant systems with modern tools and practices. This role is ideal for someone passionate about modern engineering, cloud infrastructure, and creating technology with purpose.
What you'll do:Design and build scalable, maintainable backend systems and APIs.
Write clean, production-ready code with strong testing and documentation.
Lead technical decisions and mentor junior engineers on best practices.
Collaborate with cross-functional partners to translate requirements into reliable solutions.
Ensure performance, reliability, and observability of backend services.
Participate in code reviews and promote engineering excellence.
Document system designs and communicate technical decisions clearly.
Extensive experience in backend software development.
Proficiency in TypeScript/Node.js, with experience using gRPC, REST, Kafka, PostgreSQL.
Familiarity with distributed systems, microservices, and serverless architectures.
Strong skills in building and maintaining RESTful APIs and integrations.
Commitment to testing, observability, and performance.
Clear, concise technical communication and documentation abilities.
A collaborative mindset with experience mentoring or leading peers.
Bonus: Python proficiency.
Private health & dental coverage
Generous paid leave (vacation, sick days, parental leave)
Learning & development budget (courses, conferences, training)
Remote-first culture with flexible working arrangements
Home office stipend / equipment support
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
Top Skills
What We Do
UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why, and is the fastest way to access the human perspective needed to create any experience with confidence.
Why Work With Us
Our team is the best. We work in a highly collaborative environment, share feedback openly, bring great ideas to life, and have a ton of fun.
