At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
The research development and innovation group operates between NICE’s cutting edge research team and NICE’s cloud and enterprise development teams. Some, but not all our responsibilities include:
- Prototyping new technology to evaluate viability in our products.
- Productize the latest innovations from research for consumption by R&D teams throughout NICE.
- Expand our collection of AI models to support new technology and languages.
- Build tools to support researcher experiments or help the wider organization to use and customize our core language technologies.
- Curate data for training new AI models.
For this position, we are looking for someone to join our team that focuses on tooling, data management and prototypes. This team serves internal stakeholders both in research and other product areas at NICE. This position is targeted to those who want to grow in our organization. You will have direct access to our company’s best developers and researchers.
The ideal candidate will need to have a deep passion for learning. This position will expose you to a great variety of technologies and projects. When working on data projects, expect to work in SQL and AWS from a Windows environment. Newer prototyping and tools are built via modern web technologies that are then either deployed to the web or as cross platform desktop applications. Other tools we support are built with Java, C#, C++ and Python so expect ample exposure to technology.
Required Skills and Experience
- BS in Computer Science or related degree or equivalent work experience.
- Excellent oral and written communication skills.
- Self-starter with creative problem-solving abilities.
- 5+ years of software engineering experience, including designing, building, and maintaining solutions in C#, C++, or Java
- 2+ years of experience with relational databases or NoSQL solutions such as Elasticsearch.
- 5+ years of experience with modern web development (ie. React, Angular and NodeJS)
What we’d also love to see:
- Exposure to AWS or other cloud platforms
- Experience with shell scripting or general task automation solutions
- Exposure to Docker
- Experience working with large language models and machine learning technologies
- Experience working with GitHub CoPilot
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
