Senior Software Engineer

At ActiveCampaign, Software Engineers work as part of a cross-functional product team in the design, implementation and maintenance of ActiveCampaign’s software product. In this role, you will collaborate with the team to perform full-stack engineering, design and build new features and capabilities, and solve technical problems. In this role, you will join the Partner Platform Team that builds and maintains our partner dashboards and APIs that empower hundreds of partners to manage thousands of customers’ accounts within the ActiveCampaign software.

What your day could consist of:

• Independently produce high quality, tested code according to modern coding standards, best practices and architectural technical vision.
• Deliver complex and large features working with cross-functional teams including UX, Product Team, ARG and more.
• Build maintainable, scaleable and comprehensive systems.
• Participate in detailed code reviews, providing helpful and specific feedback to your teammates and advocating for improved standards.
• Author and execute feature-level or project-level test plans.
• Capably troubleshoot and debug large-scale systems (user base of 150K+) and legacy systems.
• Create observability tooling including alerts and dashboards to measure and optimize production systems.
• Support legacy & modern services and applications in the public cloud and deploy them through CI/CD practices.
• Execute, monitor and validate production changes.
• Produce documentation for help guides, code comments, service playbooks and, at times, technical designs.
• Provide oversight, direction and mentorship to teammates.

Technical environment:

• Object-oriented languages including: PHP, Python or Java.
• Front-end languages including: JavaScript, React, JQuery, Typescript, CSS or HTML.
• Data stores including: MySQL DB, DynamoDB, Redis or DocumentDB.
• Develop SaaS systems using REST APIs, micro-services on Kubernetes and integrations with 3rd party software.
• Frameworks including: Slim, Symfony, GraphQL or FastAPI.
• Tooling including: Gitlab, Vault, Grafana, Jira, PHPStorm, VSCode or Pycharm.
• Other services including: Kafka, AWS services or Keycloak

What is needed:

• 6+ years of software engineering experience.
• Technical degree or related experience in a software engineering role.
• Proficient working ability in 4-5 of the languages and technologies listed in the Technical environment section.
• Interest and experience in mentoring junior engineers.
• Experience creating test plans, writing automated test suites or implementing an automated test framework.
• Proficiency on a given technology, domain or system, to the point of independent delivery.
• Experience working in an Agile development environment.
• Ability to participate in the team’s on-call rotation as a service owner.
• Knowledge of system design principles such as OOP, DDD or SOLID.
• Experience using various auth services or formats such as OAuth, JWT, etc







For this position, a Background check is required by ActiveCampaign, therefore, by submitting your information for this position you agree to approve if required the background check.

This is an exciting time to join ActiveCampaign as we build out our new office in Costa Rica. You will be a large part of developing our office culture in this new Central American hub location. 

About ActiveCampaign:

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. 

As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here. 

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

Perks and Benefits:

At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development. 

-Comprehensive medical and dental benefits paid 100% by ActiveCampaign for you and your dependents

-Complimentary access to mental health resources through Calm and TELUS Health EAP

-Generous paid time off and leave of absence options

-Meal and transportation perks

-Home office stipend to cover at-home workspace expenses

-Access to professional development resources through LinkedIn Learning

-Baby swag for every baby born and/or adopted - we love to see our AC family grow!

-After five years of service, you’ll be eligible for a four-week paid sabbatical leave, accompanied by a sabbatical leave bonus

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, ethnicity sexual orientation, marital status, political opinion, national origin, social origin, parentage, workers union membership, economic status, religion, age, health condition, disability or any other grounds protected by law.

For this position, a background check is required by ActiveCampaign, therefore, by submitting your information for this position you agree to approve if required the background check.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.