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About Extend:
Extend is modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service.
Our technology-forward omnichannel and API-first solution allows any merchant to offer protection plans, both online and in store, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. More recently, Extend also launched a shipping protection solution, covering consumers in the case of lost, damaged or stolen packages. This is further expanding the company’s addressable market and value creation for merchants.
We are a venture-backed startup in downtown San Francisco led by founders who have previously had multiple successful exits. Extend simplifies the technology stack for the product and shipping protection industries.
About the Role
As a Senior Software Engineer focused on the Purchase Experience product engineering team, you'll play a pivotal role in driving the technical direction of our high-scale, high-frequency platform. You'll design and implement systems that can produce millions of offers per day and process orders in real-time, ensuring the scalability, performance, and reliability of our platform.
Key Responsibilities:
- Lead the design and development of scalable, cloud-based software systems to support Extend's business goals.
- Collaborate with product managers, designers, and stakeholders to define technical requirements and translate them into actionable development tasks.
- Identify and resolve complex technical issues, providing innovative solutions that align with the company's strategic objectives.
- Mentor and guide junior engineers, fostering a culture of continuous learning and growth.
- Ensure comprehensive documentation of system architecture, design decisions, and codebase to facilitate knowledge sharing and onboarding.
- Contribute to scaling our systems to support new verticals and markets.
- Establish and enforce coding standards, code reviews, and best practices to ensure the delivery of high-quality, maintainable code.
Qualifications:
Technical Skills:
- 7+ years of hands-on experience designing and developing scalable, cloud-based event driven API systems capable of handling high-volume incoming requests.
- Experience designing systems using AWS, especially serverless stack
- Proven expertise in building event-driven microservices and enterprise-grade high-rate customer-facing APIs.
- Deep understanding of platform and application security standards.
- Experience with DevOps practices, including CI/CD and Infrastructure as Code.
- Ability to evaluate existing systems and apply modern patterns and technologies, such as real-time processing frameworks, Event Driven design and eventual consistency patterns.
Soft Skills:
- Strategic thinking and problem-solving abilities.
- Ability to thrive in a fast-paced, dynamic environment.
- A versatile and adaptable mindset with a willingness to learn new technologies.
Nice to Have:
- Experience with Apache Kafka.
- Experience with Snowflake.
- Proficiency in JavaScript (NodeJS) and advanced TypeScript features.
- Proficiency in React and client application architecture.
- Familiarity with agile methodologies.
Estimated Pay Range: $157,000 - $182,000 per year salaried** The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, work location and job-related knowledge, skills and experience.
Life at Extend:
- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Very generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.
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Top Skills
What We Do
Extend allows any merchant to offer extended warranties and protection plans through our easy-to-integrate APIs or pre-built eCommerce applications. We power extended warranties both online and offline while also providing consumers with a modern, digitally native experience that eliminates the issues customers face today with legacy offerings.
