When you join the Fountain team, you become part of the leading enterprise solution for frontline workforce management. Fountain’s automated, customizable platform provides a seamless applicant experience for workers, while ensuring organizations can scale and manage their frontline talent.
We’ve helped hundreds of companies like Stitch Fix, GoPuff, Fetch, and sweetgreen to hire, onboard, and manage over 14 million workers in more than 75 countries.
In 2022, we closed $185M in our Series C, led by SoftBank and B Capital.
Join our growing team of highly collaborative, ambitious, and forward-thinking Fountaineers as we empower our hundreds of customers and millions of frontline workers around the world.
Let’s elevate frontline work together.
Senior Software Engineer, OnboardIQ, Inc. dba Fountain, San Francisco, CA.
Responsibilities:
- Lead continual improvement in the availability, performance, functionality, and security of the Fountain services and platforms in collaboration with application developers.
- Reduce lead time for infrastructure delivery and changes in the Cloud through intelligent automation and self-service platforms.
- Design and implement CI/CD pipelines using GitHub Actions, CircleCI, and Apache Airflow, ensuring streamlined code deployments and release management.
- Work closely with data sources such as PostgreSQL, Redis, and ElasticSearch, ensuring optimal configuration, integration, and performance.
- Collaborate with various teams to establish standard operating procedures and best practices, aiming for a balance between security, agility, and cost-effectiveness.
- Diagnose and troubleshoot in-app and infrastructure-related issues.
- Provide support for IT systems, including day-to-day operations, monitoring, and problem resolution across a range of devices.
- Offer Tier 2 problem identification, diagnosis, and resolution, and engage in blameless RCA.
- Integrate new technologies into both new and existing systems while ensuring smooth transition and migration processes.
- Lead the architectural strategy, rollout, and optimization of IaaS-hosted workloads and products in cloud environments.
- Build robust in-app and infrastructure monitoring and alerting platforms, ensuring optimal user experience and uptime.
- Fully remote position.
Requirements:
- Bachelor’s degree in Computer Science, Computer Engineering, or a related scientific field plus 8 years of experience in DevOps/SRE and platform engineering.
Prior experience must include:
- 4 years of experience analyzing, troubleshooting, and resolving infrastructure issues;
- 4 years of experience with AWS, Azure, or other public cloud;
- 4 years of experience with Terraform, and Terraform Cloud, including the ability to create reusable modules;
- 4 years of experience with Kubernetes, Helm, and Linux operating systems;
- 4 years of experience with Datadog, Cloudwatch, NewRelic, Splunk, or Dynatrace;
- 4 years of hands-on experience in designing and optimizing CI/CD pipelines with GitHub Actions, CircleCI, GitLab CI, or Apache Airflow;
- and 4 years of experience operating, administering, and scaling relational and non-relational databases (Postgres, Redis, and Elasticsearch).
- Ability to participate in a 24/7 on-call rotation.
- Must successfully complete competency-based interview.
Salary: $206,500 - $225,000/yr.
To apply send resume to Kelsey Paal, People Operations Partner, at: [email protected]
Even if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose?
Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward.
The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain-wide perks offered to all employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country.
Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.
For information about how we use your information and the rights you have with respect to your information, visit our Privacy Policy.
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What We Do
Founded in 2014, Fountain started with a vision to transform the hiring of hourly workers. The majority of the global workforce is composed of hourly workers but applicant tracking systems are designed for salaried employees. Hiring knowledge workers is fundamentally different from hiring hourly workers which is why Fountain’s purpose-built solution is designed to keep hourly workers top of mind and connected throughout the applicant process.
Why Work With Us
We help underserved workers earn a living faster. We value and reward autonomy and ownership. We are 100% remote.
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