Senior Software Engineer

About Us 

Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, is hiring a Senior Software Engineer.

Founded in 2008, Activated Insights is a software company serving North America’s fastest-growing labor market—long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members and over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools.

What Sets Activated Insights Apart:

We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population.

Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care.

A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market.

Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry.

Why Is This Role So Special?

The Senior Software Engineer will lead the engineering efforts with focus on improving employee and customer engagement in a high growth SaaS company.  This role combines technical leadership with hands-on development responsibilities. You will own the end-to-end software lifecycle - from requirements gathering and system design to implementation, testing, deployment, and maintenance.

What You’ll Do:

• Architect, design, deliver and maintain complex software solutions using various technologies: PHP, MySQL, AWS, Kubernetes.
• Own all phases of the software development lifecycle: requirements gathering, architecture, implementation, testing, deployment, and maintenance
• Implement DevOps best practices—CI/CD automation, IaC with Terraform, observability, and deployment to AWS (EKS, Lambda, RDS, S3).
• Apply AI-driven development tools to optimize coding, testing, and documentation workflows.
• Collaborate cross-functionally with Product, Design, Data, and Security teams to align technical direction with company objectives.
• Foster an engineering culture of learning, innovation, and ownership aligned with Activated Insights’ mission and values
• Drive engineering objectives and KPIs across product delivery, team performance, software quality, and system security.
• Champion security-first development, enforcing secure coding, encryption, and threat-aware deployment pipelines.
• Effective communicator in remote work settings, with strong presence in virtual meetings and the ability to collaborate across time zones and functions
• Lead sprint planning, task estimation, and delivery tracking to meet project milestones and product release schedules
• Encourage and collaborative, respectful team environment that values knowledge sharing, innovation, and accountability

Qualifications: 

• 5+ years of full-stack software engineering experience, including hands-on development with the Laravel framework
• Proven expertise in PHP, MySQL, and JavaScript with frameworks such as Laravel.
• Deep experience with cloud-architecture, AWS, Kubernetes, Docker, Terraform, and CI/CD pipelines. AWS, Kubernetes, or security certifications (e.g., AWS Solutions Architect, CKA, CISSP) are a plus.
• Experience working with REST/SOAP APIs, SFTP integrations, and scalable cloud infrastructure (preferably AWS)
• Knowledge of secure authentication and authorization standards such as OpenID Connect (OIDC) and SAML
• Proven track record delivering cloud-native applications at scale in Agile environments
• Ability to drive performance against team KPIs (delivery velocity, code quality, security, and uptime)
• Experience with AI-assisted development tools: Copilot, Codex, Cursor, etc
• Excellent collaboration and communication skills with a history of working effectively across teams and with external stakeholders
• Self-motivated, passionate about software development, and comfortable working independently in a remote-first environment
• Strong proficiency in writing, optimizing, and debugging complex SQL queries outside of ORM frameworks (e.g., Eloquent), including deep understanding of joins, aggregate functions, subqueries, indexing strategies, and query performance tuning.

Location:

• Remote in Florida, Idaho, Georgia, Utah, Texas, Minnesota, or North Carolina

• This role may require occasional travel, including participation in company-sponsored engineering offsites and training sessions, which are typically held 1–2 times per year.