Senior Software Engineer
Position Overview:
We are seeking an adept Senior Software Engineer with a strong background in Java, Spring Boot development and awareness and exposure to frontend (ReactJS/.Net). The ideal candidate will possess a minimum of 5+ years of hands-on experience in building and supporting robust applications using Java and Spring Boot frameworks. One who excels at analyzing and resolving production issues quickly. This role focuses on investigating support tickets that are complex and require engineering expertise, identifying root causes, and implementing code fixes to maintain smooth business operations. This resource will work 5 days a week in the Bangalore clean room in order to collaborate with the production support team and handle PHI access according to our requirements. Strong communication skills and the ability to collaborate effectively with cross-functional teams are essential. If you are passionate about leveraging technology to transform Digital Health Management, possess the requisite skills and experience, and align with our values of customer-centricity, innovation, and ownership, please contact our talent acquisition team with your resume.
Responsibilities:
- Lead by the principle of "customer first" to analyse, debug, develop, and maintain customer-centric software.
- Collaborate closely with multidisciplinary teams to analyse, debug and fix issues with high quality code, zero regressions, scalable, innovative technical solutions.
- Optimizing components for maximum performance and scalability
- Participates in R&D, Proof of Concepts, Prototyping, Code review, Root Causing, etc.
- At least 2-3 yrs of experience in taking full ownership of software development lifecycle including planning, design, architecture, development, test & deployment. And 2+ years of experience in supporting production or customer issues and escalations.
- Review and analyze support tickets that are complex in nature and require more technical knowledge to analyze. Investigate issues to identify root causes and document findings clearly.
- Influences the development practices so that they follow best practices, policies, and procedures.
- Ensure software products meet all non-functional requirements including operational and security needs.
- Excellent verbal and written communication skills, problem solving skills.
- Address complex technical challenges within software systems, ensuring robustness, compliance, and customer satisfaction.
- Contribute to knowledge base
- Support the Lead and Mentor the team of software engineers and own the technical health of the service the team is working on.
Requirements:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- Minimum of 5 years of professional experience in Java development with expertise in core Java, JDK, data structures, and multithreading.
- Strong analytical skills with experience in root cause analysis and fixes
- Strong experience with Spring and Spring Boot frameworks.
- Strong understanding of software design principles, architecture, and best practices
- Familiarity with server technologies, including Tomcat and WebLogic.
- Proficiency in working with relational databases such as Oracle and PostgreSQL
- Experience with messaging queues, particularly JMS MQ or Artemis MQ.
- Possess exceptional debugging and troubleshooting skills to resolve complex issues across the entire, cross-functional technology stack
- Awareness / exposure to debugging Frontend applications (ReactJS / .Net) is a good to have.
- Exposure to Kubernetes, containerization and cloud (AWS) technologies in building scalable, resilient, and distributed environments.
- Excellent problem-solving skills and the ability to work in a fast-paced and in production customer sensitive environments.
- Strong communication and collaboration skills. Quick learner.
- Experience and knowledge in working in the HRP application – specifically the Claims functionality. Added experience in other areas including Enrollment, Billing, Financials is a plus. Candidate must have worked previously in HRP
- Familiarity with ticketing systems (Jira, SalesForce) and production support workflows.
Skills Required
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
- At least 5 years of professional Java development experience
- Expertise in core Java, JDK, data structures, and multithreading
- Strong experience with Spring and Spring Boot
- Experience with software design principles, architecture, and best practices
- Experience with Tomcat and WebLogic server technologies
- Experience with relational databases including Oracle and PostgreSQL
- Experience with messaging queues, particularly JMS MQ or Artemis MQ
- Strong debugging, troubleshooting, analytical, and root-cause analysis skills
- Experience supporting production or customer issues and escalations
- Experience owning the software development lifecycle, including planning, design, development, testing, and deployment
- Awareness or exposure to debugging ReactJS or .NET frontend applications
- Exposure to Kubernetes, containerization, and AWS technologies
- Previous experience working with the HRP application, specifically Claims functionality
- Experience with HRP Enrollment, Billing, or Financials functionality
- Familiarity with Jira, Salesforce, and production support workflows
- Strong verbal and written communication and collaboration skills
HealthEdge Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HealthEdge and has not been reviewed or approved by HealthEdge.
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Leave & Time Off Breadth — Time off is positioned as relatively generous, with a large holiday calendar, vacation to start, unlimited sick time, and volunteer days. The overall package also includes flexibility elements that can increase the practical value of time off depending on role.
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Retirement Support — Retirement support stands out through a 401(k) match with immediate vesting, which strengthens the near-term value of the benefit. HSA/FSA options and employer contributions are also highlighted as part of the financial benefits mix.
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Inclusive Benefits Coverage — Medical coverage is described as inclusive, explicitly including infertility treatments and gender-affirming care alongside EAP and mental-health services. This breadth can improve perceived total rewards for employees with varied healthcare needs.
HealthEdge Insights
What We Do
HealthEdge is on a mission to drive a digital revolution in healthcare. We’re connecting health plans, providers, and patients with end-to-end digital technology solutions to support new business models, reduce administrative costs and improve health outcomes. Our growing portfolio of products (HealthRules Payor, Source, GuidingCare, and Wellframe) provides talented and passionate professionals with opportunities to lead change and make a lasting, global impact in healthcare. Driving our mission are 2,000+ professionals worldwide. Together, we are committed to innovating a world where healthcare can focus on people.
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