Senior Software Engineer

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Costa Rica
Remote
Senior level
Information Technology
The Role
Design, build, and maintain production-grade, cloud-native systems (primarily in Go). Improve CI/CD, Kubernetes, and IaC; ensure reliability, security, and observability; lead architecture trade-offs; support client integrations and mentor engineers.
Summary Generated by Built In

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale. 

More than just a workplace, we’re a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.

Our Culture

At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:

  • Mission-Driven: We focus on creating economic and social impact.
  • People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging.
  • Innovative: We embrace change and find better ways to do things together.
  • Globally Connected: We foster collaboration between diverse cultures and perspectives.

If you’re passionate about innovation, collaboration, and making a real impact, we’d love to have you on board!

Role Summary

As a Senior Software Engineer, you will play a key role in building, scaling, and maturing our technology platforms using cutting-edge technologies. You will work closely with Product teams, clients, and other internal stakeholders to design and develop platform features that enable the business to deliver on its core mission. This is an exciting opportunity to grow professionally while contributing to a mission-driven organization.

Responsibilities:

High-performance engineering

  • Build, review, and maintain mission-critical production systems, primarily in Go.

CI/CD and infrastructure

  • Help evolve DevOps practices, including CI/CD, Kubernetes, and infrastructure automation.

Operational excellence

  • Set the standard for reliability, security, and observability, ensuring features perform at scale rather than simply shipping.

Pragmatic strategy

  • Manage technical debt and make high-stakes architectural trade-offs that align with business growth.

Client solution design

  • Act as a bridge between the platform and the customer, designing proofs-of-concept and supporting complex integrations.

Technical mentorship

  • Cultivate a culture of excellence by leading through code reviews, design docs, and hands-on support for global teams.

Requirements

Must-have skills (required)

  • 5+ years of experience designing, building, and operating complex software systems at scale.
  • Mastery of Go (Golang): able to write idiomatic, concurrent, and performant Go code.
  • Cloud-native proficiency: treats Kubernetes and Infrastructure-as-Code (Terraform/CloudFormation) as standard tools in a senior engineer's toolkit.
  • AWS/GCP expertise: deep experience navigating managed services, networking, and cloud security within AWS or GCP.
  • Distributed systems background: strong grounding in microservices, asynchronous messaging, and data consistency.
  • Proven experience with CI/CD automation and observability stacks (e.g., New Relic, Prometheus, or ELK).
  • Client-facing presence: able to explain complex technical roadmaps to non-technical stakeholders with confidence.

Academic and professional requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Nice-to-have skills (preferred)

  • Experience working with LLMs, prompt engineering, model evaluation pipelines, and techniques for improving model quality and reliability.

Our current tech stack includes

  • Frontend: JavaScript, React, TypeScript
  • Backend: Go, Python, Ruby on Rails
  • Databases: DynamoDB, DocumentDB, and Postgres
  • Deployment: GitHub Actions
  • Observability: New Relic, Grafana
  • Infrastructure: AWS services, GCP, Azure

Benefits
  • Great Mission and Culture
  • Meaningful Work
  • Market competitive salary
  • Quarterly variable compensation
  • Hybrid Working Model
  • Comprehensive medical cover 
  • Group life insurance
  • Personal development and growth opportunities

At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!

Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can’t wait to meet you!

Skills Required

  • 5+ years designing, building, and operating complex software systems at scale.
  • Mastery of Go (Golang): idiomatic, concurrent, and performant Go code.
  • Kubernetes (cloud-native proficiency).
  • Infrastructure-as-Code (Terraform or CloudFormation).
  • AWS or GCP expertise (managed services, networking, cloud security).
  • Distributed systems background: microservices, asynchronous messaging, data consistency.
  • Proven experience with CI/CD automation and observability stacks (e.g., New Relic, Prometheus, ELK).
  • Client-facing presence: explain complex technical roadmaps to non-technical stakeholders.
  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience.
  • Experience with LLMs, prompt engineering, and model evaluation pipelines.
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The Company
HQ: Reading
2,969 Employees
Year Founded: 2010

What We Do

CloudFactory is a global leader in combining people and technology to provide workforce solutions for machine learning and business process optimization. Our professionally managed and trained teams work with high accuracy using virtually any tool. We process millions of tasks a day for innovators including Microsoft, GoSpotCheck, Hummingbird Technologies, Ibotta, and Luminar. We exist to create meaningful work for one million talented people in developing nations, so we can earn, learn, and serve our way to become leaders worth following. We’re on four continents, with offices in the U.K., U.S., Nepal, and Kenya. To learn more, visit www.cloudfactory.com.

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