ngrok empowers developers to build for the internet. This involves challenging problem-solving around networking, reliability, and performance. We build tools for engineers in nearly every Fortune 500 company and are expanding our offerings targeted at production workloads and use cases. And our customers love us: https://ngrok.com/love.
Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our company values we are customer obsessed, we are owners, we lead with empathy, we learn fast, and we win as one team to guide our work. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.
We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.
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The opportunity
As the founding Trust and Abuse Engineer, you will have the opportunity to safeguard ngrok’s community and help build a trustworthy environment. You’ll partner with product and infrastructure engineering teams to integrate trust and safety into ngrok’s technology stack, supporting sustainable growth as it evolves into a universally used product. You’ll collaborate with the Security Risk and Trust team to stay ahead of emerging threats and ensure a positive user experience.
Some of the abuse on the ngrok platform that you will help combat can be found in these links:
- Pioneer Kitten: Iranian hackers partnering with ransomware affiliates
- Google’s threat team confirms Iran targeting Trump, Biden and Harris campaigns
- Hackers’ Toolkit Exposed, Wide Range of Tools form Initial Access to Full Control
Responsibilities:
- Build product features, platforms and machine learning / AI models to protect ngrok’s community from phishing attacks, account takeovers, spam, objectionable content and other forms of fraud and abuse
- Partner closely with product and security teams to identify new attack vectors, manage incidents and improve internal tooling and automation
- Help shape the trust team’s vision and roadmap while communicating ngrok’s broader strategy and philosophy on trust engineering
Skills
- 5+ years professional experience writing quality, production software in the areas of trust, abuse, and user authentication
- Background in data/AI/ML and experience in SQL
- Must have Go experience or one of the following languages: Rust, C, Java or C++
- Experience in Python or Scala is a plus (ngrok is mostly Go, with some Rust and Typescript, and our data tooling is mostly Python and Scala)
- Exemplary verbal and written communication skills
- Proven record of deploying high value software for large distributed systems
- Prior experience in startups a plus
- Kubernetes experience a plus
- Depth in computer networking
Minimum salary of $160,000 to maximum $215,000
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location.
#LI-KN1
#LI-Remote
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All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
Top Skills
What We Do
Online in One Line
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
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