Senior Software Engineer - Developer Experience

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.

The Opportunity

As a Senior Software Engineer in Tech Foundation focusing on developer productivity, you’ll identify, develop, and drive improvements that boost the velocity and quality of our product teams, while enhancing the overall developer experience at Multiverse. You will have the autonomy to drive impact, ownership and innovation.

Our team builds the foundational systems engineers rely on to develop stable, scalable, and efficient services. We provide standardised infrastructure and platforms that enable teams to move fast while maintaining the flexibility to innovate.

To be successful in this role, you’ll bring a passion for improving developer experience, the ability to learn quickly, and a collaborative mindset. You will help shape internal workflows and infrastructure, identifying bottlenecks and designing scalable solutions. Your work will reduce friction, integrate AI-powered tools, and make development at Multiverse faster, more reliable, and more enjoyable.

About You

We assess candidates against our 3Cs framework: Capability, Character, and Coachability.

What we value

• Experience designing and maintaining distributed systems. We welcome a variety of backgrounds and technology stacks.

• Strong software engineering skills, with coding experience in one or more languages. Our environment includes Python, Typescript, Elixir. Even if you have not worked with these would still love to chat.

• Ownership of your own testing and QA, as well as deployment

• Experience with at least one major cloud provider. We predominantly use AWS.

• Experience in observability and monitoring practices.

• Empathy for developer workflows and productivity.

• Using data-driven insights to set priorities and measure impact.

• Clear written and verbal communication skills.

• Interest or experience in applying AI to improve developer productivity.

How You’ll Contribute

As a Senior Software Engineer in Tech Foundation, you’ll combine software engineering practices with cloud infrastructure, distributed systems, and observability to deliver solutions ranging from infrastructure abstraction to core services used across the company. You’ll work with a supportive team of engineers who value collaboration and continuous learning, making a significant impact in a fast-paced environment.

Examples of the work you’ll do:

• Enabling the team to ensure the availability and performance of critical services, building automation to prevent recurrence of issues.

• Improve system scalability, observability, and security to ensure platform stability.

• Define and promote standard practices for building, operating, and observing services.

• Build tooling to improve our platform and accelerate software development.

• Identify pain points in engineering workflows and design both immediate fixes and long-term improvements.

• Experiment with AI-powered automation to enhance how engineers write, test, and deploy code.

• Collaborate with teams across Tech to solve technical challenges and design new systems.

• You align closely with our values and can share examples of how you have demonstrated them.

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year

• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support

• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month

• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year

• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.