Senior Software Engineer - TalentLink

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Hiring Remotely in Guadalajara, Jalisco
Remote
Artificial Intelligence • Food • Information Technology • Software • Business Intelligence • Hospitality • Automation
Crunchtime helps multi-unit restaurants manage profitability, drive great customer experiences, and grow confidently.
The Role

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About the role

We are a fast-paced organization and we are looking for people who want to collaborate broadly and deal with ambiguity to solve real problems that have a huge impact on our customer’s businesses, and to grow our company and grow the people around them. As a Senior Software Engineer II, you will play a vital role in developing new features & products and helping to maintain and update our enterprise products.  Working collaboratively with other talented engineers as an empathetic systems thinker you will continue to evolve our platform.

Our software stack leans heavily on React, TypeScript/JavaScript, JSON, and HTML5, with MS SQL Server for data persistence.  Our SaaS platform is hosted in Azure.

What you’ll do as a Senior Software Engineer

  • Use our entire technology stack to develop new features and modules for our TalentLink product, including web and mobile UIs, webhooks and APIs, as well as expand capabilities in both web and mobile offerings
  • Contribute to and influence design and development decisions
  • Work in an agile (Kanban) environment, quickly and incrementally delivering value to our customers
  • Work shoulder-to-shoulder with product, design, and customers to solve real problems
  • Tighten feedback loops and minimize risk by using TDD/CI and other DevOps best practices
  • Use Jira, Slack, and Zoom, to communicate with your team and leadership

What We’re Looking For

  • Great communicator and outstanding team player. Bias towards over-communicating and asking questions out in the open. Eagerly solicits the opinions and ideas of others
  • English language proficiency (at the B2 - Upper Intermediate level or greater)
  • Desire to be part of a team, need to understand and shape organizational culture, and deep belief that the only way for them to be successful as an individual is for the team to be successful
  • Curious and intentional about both mentorship and self-development
  • Systems Thinking Mentality with a nod to Complexity Science
  • Specific experience with our tech: React, TypeScript, Mobile Development, Azure, MS SQL Server (Just using ORMs doesn't count)
  • Strong understanding of software design fundamentals, request life cycles, system architecture, and user behavior
  • Ability to design and implement the right technical solution for the right problem at the right time (i.e. you don't over-engineer, but you do thoroughly consider the constraints and total cost of operation)
  • Adoption of CI, DevOps principles and a focus on quality
  • Someone fun, interesting, and who likes to build and hack. Not just software!
  • Experience developing complex software for the web in multiple languages with multiple components/services
  • You’ve helped make your work environment fun, and it’s important to you
  • You’ve built great relationships with coworkers in the past, and want to keep doing it
  • You care similarly about building great software, and building great relationships with other people

Nice To Haves

  • Experience working remotely
  • Experience with DevOps, PWAs, .NET/C#
  • Expertise in and experience developing enterprise products, and web products at scale
  • Experience with distributed systems, complex user interfaces or other challenging engineering problems
  • Open source contributions
  • You’re interested in the technical problems and types of business problems we are solving

What you’ll get

  • Great mission-driven team members from diverse backgrounds with a strong company culture
  • Competitive pay
  • Vacation days (with premium)
  • Flexible PTO
  • Paid company holidays
  • Yearly team off-sites
  • International travel opportunities
  • Major medical, life, and disability insurance
  • Savings fund
  • Food vouchers
  • Christmas bonus (30 days)
  • Wellness benefits (Headspace, Ginger.io)
  • Work in an open environment on solutions that are reshaping the way businesses operate
  • Fun team events
  • Ability to have a big impact
  • Fitness reimbursement
  • Learning & development funds

Equal Employment Opportunity Statement

At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.

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The Company
HQ: Boston, MA
485 Employees
Year Founded: 1995

What We Do

The world’s top restaurant brands use Crunchtime to achieve ops excellence, in every location. It’s how operators manage food and labor costs, food safety, brand standards, and the overall customer experience across every location. By enabling leaders and teams to confidently manage inventory, suppliers, staff scheduling, task and audit management, and employee learning and development, the Crunchtime Operations Management Platform is how our customers successfully grow their operations. Our software is used in over 750 brands across 150,000 locations in 100+ countries, including Chipotle, Jersey Mike’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's.

Why Work With Us

Our core values define who we are and what sets us apart; they guide how we communicate, act, and work together:
- Connect: It's the people that make the journey special
- Extend a hand: Be there for customers and one another
- Make an impact: Spend your time where it'll matter most
- Succeed together: We accomplish more as a team

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