Pindrop is redefining trust in the digital age. Our patented voice, and video authentication, fraud detection, and deepfake detection technologies protect some of the world’s largest banks, insurers, retailers, and healthcare leaders. As AI-driven threats evolve in the form of synthetic voices, deepfakes, face swapping and more, our solutions stay ahead, helping ensure that the real human and the right human are recognized.
Pindrop is trusted by Fortune 500 enterprises to secure voice interactions, and with $100M ARR we’re entering our next phase of innovation and growth, backed by world-class investors including Andreessen Horowitz, IVP, and CapitalG.
Our engineering team solves complex problems at the intersection of big data, audio science, and cloud computing to authenticate users and detect fraud in large-scale call center environments.
As a Software Test Engineer on our System Test team, you will own and evolve our End-to-End (E2E) test framework and lead performance and stress testing of our cloud platform. Your work will directly enable engineering teams to deliver high-quality, scalable, and reliable products. This is a highly technical role that blends test architecture, automation, cloud systems, and performance engineering.
What You’ll DoMaintain and enhance our existing End-to-End test framework
Review, refactor, and improve existing automated test code
Define, promote, and enforce best practices for End-to-End and system testing
Design and execute performance, load, and stress tests for our cloud platform
Analyze test results and recommend architectural or platform changes to improve scalability, reliability, and cost efficiency
Create, update, review, and execute automated test cases aligned with evolving product features (including manual execution when required)
Build tooling across the entire testing lifecycle, including test case management, test data generation, automated bug capture, and test execution tracking
Educate and mentor engineers on testing strategies, patterns, and processes to continuously improve product quality
Collaborate closely with development, platform, and DevOps teams
Passionate about working with new technologies and sharing knowledge
Energized by fast-paced, high-growth environments that value collaboration and creativity
A proactive self-starter who embraces new ideas and innovation
Resilient in the face of challenges, ambiguity, and change
Optimistic and solution-oriented, turning problems into opportunities
Resourceful, eager to learn, and excited to experiment and improve systems
Accountable and dependable, with a track record of under-promising and over-delivering
Adaptable when priorities shift, while keeping the broader system and business context in mind
Our Tech Stack: Python, Go, Ruby, Pytest, Cypress, C++, AWS, Kubernetes, Linux, Docker, VoIP.
Your Skill SetMust Have5+ years of experience in test engineering, test automation, or test architecture
Strong experience with automated testing frameworks, particularly Pytest
Solid programming skills, preferably in Python or Go
Hands-on experience testing cloud-native systems
Strong working knowledge of AWS, Kubernetes, Linux, and Docker (or equivalent technologies)
Experience with performance, load, or stress testing
Experience with CI/CD pipelines (e.g., Jenkins)
Familiarity with Agile development methodologies such as Scrum
Experience with UI testing tools like Cypress or Selenium
Exposure to VoIP or real-time communication systems
As a Pindropper, you’ll join a rapidly growing company making technology more human through the power of voice. You’ll work alongside talented engineers who care deeply about quality, impact, and collaboration—while still enjoying the journey. We support balance and sustainability through Unlimited PTO, Focus Thursdays, Company-wide Rest Days, and a culture that values both excellence and well-being.
Your First 90 DaysWithin 30 DaysComplete onboarding for the company, product, and platform
Set up your development and test environments with all required access
Partner with an onboarding buddy to ramp up quickly
Contribute a small test plan and add a system test validating a feature or bug
Begin collaborating closely with team members
Develop strong familiarity with the product and platform
Actively contribute improvements to the test framework
Review test plans and implement additional system and validation tests
Gain a deep understanding of the test framework and confidently support external teams
Design and execute at least one load or performance test for the cloud platform
As part of Pindrop, you’ll directly influence our products and contribute to shaping the future of voice security. We invest in great people and support them with meaningful benefits.
Competitive compensation, including equity for all employees
Unlimited Paid Time Off (PTO)
Remote-first culture
This position is contracted through Alcor BPO.
At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:
- Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
- Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion. We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.
- Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
- Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together.
- Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.
We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
Pindrop is an Equal Opportunity EmployerHere at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.
Top Skills
What We Do
Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions protect some of the biggest banks, insurers, and retailers in the world using patented technology that extracts an unrivaled amount of intelligence from every call encountered. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation. Pindrop solutions have been implemented in 8 of the top 10 US banks and 5 of the top 7 US life insurers. Additionally, 70% of Pindrop US customers are Fortune 500.
Pindrop, a privately held company, headquartered in Atlanta, GA, was founded in 2011 and is venture-backed by Andreessen Horowitz, Citi Ventures, Felicis Ventures, CapitalG, GV, and IVP. For more information, please visit pindrop.com.
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