We are looking for a Senior Agentforce Specialist to join our IPfolio product and engineering team. This is an exciting opportunity to shape how AI-powered experiences are delivered across our product by designing, building, and optimizing trusted Salesforce Agentforce solutions. In this role, you will work closely with Product, Engineering, Architecture, and Security teams to bring AI use cases from concept to production, leveraging Agentforce, Prompt Builder, Apex, Flow, and Salesforce platform capabilities. If you're passionate about building enterprise-grade AI agents and driving innovation through Salesforce's AI ecosystem, we'd love to hear from you.
About You – experience, education, skills, and accomplishments
Bachelor’s degree in computer science, Software Engineering, Information Systems, or a related field, or equivalent professional experience.
At least 2 years of experience designing, developing, and supporting solutions on the Salesforce platform, including Apex, Lightning Web Components (LWC), Flow, APIs, and security models.
At least 1 year of hands-on experience designing, implementing, and supporting Salesforce Agentforce solutions in production environments.
At least 2 years of experience delivering enterprise AI agent, Agentforce, conversational AI, or automation solutions from design through production deployment.
At least 1 year of experience building AI-powered solutions using Agentforce Builder, Prompt Builder, Salesforce Flow, Apex, APIs, and enterprise data sources.
At least 3 years of experience working with source-controlled development, CI/CD pipelines, production support, and AI governance practices, including data security, access controls, and performance monitoring.
It Would Be Great If You Also Have...
Salesforce Certified Agentforce Specialist certification.
Salesforce Platform Developer II, Data Cloud Consultant, AI Associate, or related Salesforce certifications.
Experience with Salesforce Data Cloud (Data 360), Salesforce Knowledge, ETL platforms, or headless Agentforce implementations.
Experience designing multi-agent workflows and human-in-the-loop AI processes.
Experience with automated testing, observability, analytics, and optimization of AI agents.
Experience delivering AI capabilities for SaaS, ISV, or regulated enterprise products.
What will you be doing in this role?
Own the technical design and hands-on implementation of Agentforce solutions for prioritized IPfolio business use cases.
Partner with Product, Architecture, Security and domain experts to define agent goals, users, boundaries, success measures, risks and human escalation paths.
Build reliable agents by configuring subagents, topics, instructions, actions, channels, guardrails and deterministic logic, and connect them to Salesforce assets such as Flow, Apex, APIs and prompt templates.
Design grounding and retrieval strategies using approved Salesforce, Data 360, knowledge and external data sources while enforcing data quality and access controls.
Create reusable Prompt Builder templates and custom actions, and extend Agentforce with Apex, Flow and integrations where low-code capabilities are insufficient.
Define test datasets and evaluation criteria, perform positive, negative and adversarial testing, diagnose failures and refine context, prompts, actions and guardrails.
Implement responsible AI and security controls, including least-privilege access, data masking, auditability, safe fallback behaviour and appropriate human oversight.
Deploy Agentforce metadata and supporting code through source control and CI/CD, and maintain clear technical documentation and operational runbooks.
Monitor production behaviour, quality, adoption, latency, failures and business impact, and drive continuous improvements based on evidence and user feedback.
Act as the Agentforce subject-matter expert for the engineering team by establishing standards, reviewing designs and implementations, mentoring developers and sharing emerging platform practices.
About the Team
You will join the global IPfolio team within our technology organization. The team develops complex engineering products that support innovation, research, and science worldwide. We work closely across teams and disciplines, creating opportunities to learn, share knowledge, contribute to communities of practice, and grow your career across the wider development organization.
Hours of Work
This is a full-time, permanent position working in the CET time zone.
What we can offer you
30 working days of vacation
Volunteering community offering paid hours of volunteering time
Private Health and Life & Disability insurances.
Tax-free benefits (Ticket Restaurant scheme, kindergarten, and transport cards)
Agile work environment with a team of talented colleagues
On-site language classes (Catalan, Spanish and English)
Digital workplace with possibility to work in a central office location in Barcelona with global and dynamic employees.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Skills Required
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent relevant work experience
- At least 2 years of software engineering experience, including Salesforce development experience
- At least 2 years of hands-on Salesforce Apex, Visualforce, and Lightning Components development experience in an enterprise environment
- Experience designing and implementing scalable enterprise software using architectural patterns and clean-code principles
- At least 2 years of experience implementing Salesforce asynchronous processing, including batch, queueable, or scheduled jobs
- At least 2 years of experience with Git-based source control and source-driven development workflows
- At least 2 years of experience working in Agile software development teams, including sprint planning, code reviews, releases, and automated testing
- Professional proficiency in written and spoken English
- Experience working with distributed engineering teams across multiple geographic locations
- At least 1 year of experience with AWS or Heroku
- Experience building Salesforce DX plugins and CI/CD pipelines using Jenkins
- Salesforce certification such as Platform Developer I or II, JavaScript Developer I, or Salesforce Administrator
- Hands-on experience implementing Agentforce solutions or Salesforce AI capabilities
- Master's degree or PhD in Computer Science, Software Engineering, or a related technical field
Clarivate Analytics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.
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Strong & Reliable Incentives — Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
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Leave & Time Off Breadth — PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
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Wellbeing & Lifestyle Benefits — Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.
Clarivate Analytics Insights
What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
