Should have around 3-5 yrs of Experience.
Experience in L1 and L2 production support and ticketing process.
· Must have Strong understanding of Linux.
· Good to have knowledge of Windows and PowerShell.
· Good to have knowledge on Linux shell scripting.
· Good to have knowledge on Windows, PowerShell and Docker Containerization(Deploy docker images and manage services)
· Should have knowledge on Release management
· Should have capability to do product development, automation and application upgrades.
· Good to have knowledge on transition skills, SOP preparation and new application onboarding.
· Should have good Communication skills
· Should have strong analytical and problem-solving skills.
· Must take ownership and accountability of a product delivery.
· Strong Knowledge on ITIL concepts
• Experience in production support and ticketing process
• DB experience - SQL server/Oracle DB(SQL query writing experience-DDL/DML..etc)
• ETL production support experience-Informatica or SSIS tools
• Should have knowledge on any monitoring tools(Nagios/eon..etc)
• must know any one of scripting language(shell/PowerShell/python)
• Good to have Azure/Azure data engineering/jboss/WebSphere knowledge
• Good to have knowledge on any deployment tools (VSTS)
• Good to have knowledge on SSL certificate management
Skills Required
- 3-5 years experience in L1 and L2 production support and ticketing process
- Strong understanding of Linux
- Proficiency in at least one scripting language (Shell, PowerShell, Python)
- Knowledge of Release management
- Capability for product development, automation, and application upgrades
- Strong knowledge of ITIL concepts
- DB experience - SQL Server or Oracle (SQL query writing, DDL/DML)
- ETL production support experience (Informatica or SSIS)
- Knowledge of monitoring tools (Nagios, EON, etc.)
- Good communication skills
- Strong analytical and problem-solving skills
- Ownership and accountability for product delivery
- Knowledge of Windows
- Linux shell scripting
- Docker containerization (deploy images and manage services)
- Transition skills, SOP preparation, and new application onboarding
- Azure / Azure Data Engineering
- JBoss or WebSphere knowledge
- Deployment tools (VSTS)
- SSL certificate management
What We Do
Photon.com has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies. Digital Transformation Starts Here.
