Senior Software Engineer - Presales Support Services

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

The Senior Software Engineer (SSE) role is intended for engineers who demonstrate strong technical ownership, system-level thinking, and expertise in building intelligent, AI-enabled solutions within IFS, supporting internal platforms and evolving technical capabilities.

This role goes beyond individual task execution. As an SSE, you are expected to lead the design and delivery of AI-integrated systems, contribute to key architectural decisions, and raise engineering standards by ensuring AI-driven solutions are scalable, reliable, cost-aware, and responsibly implemented.

Key Responsibilities

Full-Stack & Cloud Engineering

• Design and develop internal tools and services using React, Node.js, and modern JavaScript/TypeScript.
• Write, optimize, and maintain PL/SQL / SQL for backend workflows, reporting, and data-heavy use cases.
• Build and integrate cloud-based solutions using Azure, AWS, or equivalent platforms, following secure and scalable patterns.
• Design and consume REST APIs, with a strong understanding of IFS projections and integration constraints.

AI & Intelligent Capabilities

• Design and implement AI-powered features such as:
  • LLM-backed assistants or copilots
  • Intelligent automation for internal workflows
  • Natural-language driven demo interactions
• Apply prompt engineering, orchestration patterns, and grounding techniques when integrating LLMs.
• Make informed trade-offs around cost, reliability, security, and performance when using AI services.

IFS & Enterprise Solution Development

• Own and implement complex IFS configurations, including Custom Fields, Events, Business Process Automations (BPAs), Projections, and Lobbies.
• Design solutions with production-readiness in mind, even when built for presales or demo environments.
• Act as a technical point of contact for complex presales configuration scenarios.

Engineering Quality & Ownership

• Take responsibility for code quality, error handling, performance, and maintainability.
• Contribute to defining testing strategies, including unit, integration, or functional test coverage where appropriate.
• Ensure proper technical documentation for solutions owned.
• Actively participate in and elevate code reviews.

Team Contribution & Mentorship

• Mentor Software Engineers through technical guidance, reviews, and knowledge sharing.
• Support team-wide improvements in development practices, documentation, and testing discipline.
• Collaborate closely with presales consultants to translate business scenarios into robust technical implementations.

Expectations at Senior Level

An SSE is expected to:

• Work with minimal supervision on complex tasks.
• Anticipate risks (performance, throttling, scalability, security) early.
• Proactively suggest technical improvements and refactoring opportunities.
• Balance speed vs. quality, especially in presales-driven timelines.
• Demonstrate ownership beyond assigned requests.

Required:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 4+ years of software engineering experience, including time spent on enterprise or large-scale systems.
• Strong hands-on experience with:
  • React and modern JavaScript/TypeScript
  • Node.js and REST API development
  • PL/SQL or advanced SQL
  • Cloud platforms (Azure, AWS, or equivalent)
• Practical experience working with AI / LLM-based solutions, including:
  • Prompt engineering
  • Integrating cloud AI services into applications
• Solid understanding of software design principles and system architecture.

Preferred

• Familiarity with Next Gen Architecture (NGA) concepts, including bounded contexts, event-driven communication, and Kairos-based development.
• Strong hands-on experience with IFS Cloud configurations.
• Prior exposure to ERP or enterprise-grade platforms.
• Experience improving test coverage, CI/CD, or release readiness.
• Awareness of AI governance, security, or cost-management considerations.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.