The Role
As a Senior Software Engineer, you will design and develop scalable backend services and APIs, coach junior engineers, and resolve production issues.
Summary Generated by Built In
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Do you want to work on something that you, your friends, family and hundreds of millions of others use every day, and actually makes you smarter about how you spend your money? What if you could do that with a bunch of really smart people in an environment that actively encourages learning, growth and individual development?
Every day, the Bazaarvoice engineering team tackles interesting and challenging problems across virtually every major computer science problem domain, and we do it all at a massive scale.
Bazaarvoice is looking for outstanding people who are passionate about building great software, and want their work to have real-world impact. Product data and user generated content are the driving forces of Bazaarvoice. This engineer will join the team working on our Partner Integration Ecosystem which expands the value of generated content like ratings and reviews, questions and answers to other platforms our clients use every day.
As a senior engineer on the team will be responsible for helping design, develop, deliver and own a range of solutions to extend Bazaarvoice's Partner Integration Ecosystem.
Responsibilities:
- Test Driven Development (TDD)
- Write high quality code, participating in code reviews and advocating for best practises of software development
- Implement efficient, scalable and reusable services and APIs using Typescript, Node.js, AWS, PostgreSQL, Kafka and React.
- Collaborate with cross functional teams, senior staff and principal engineers
- Own and deliver high quality technical solutions with a strong delivery mindset
- Coach junior engineers
- Triage, investigate and resolve production issues and outages
- On call rotation
- Experience with implementing monitoring and alerting for applications
Required Skills & Experience:
- 5+ years of professional software development experience with demonstrated experience building using large-scale backend services and APIs.
- Strong software development knowledge in programming languages such as Java, Javascript, Typescript.
- Experience with working on cloud native technologies.
- Familiarity with NoSQL databases, such as MongoDB or DynamoDB.
- Familiarity with CI/CD pipelines and DevOps practices.
- Understanding of Agile software development methodologies.
- Experience with version control systems (Subversion, Git).
- Excellent problem solving and communication skills.
Desirable:
- Event-driven serverless architectures using AWS services such as Lambda, S3, Step Functions, API Gateway, DynamoDB, and EventBridge.
- Familiarity with event driven solutions, e.g.Kafka.
- Familiarity with search engines like Elasticsearch or OpenSearch.
- Familiar with Infrastructure as code tools, e.g. Terraform, AWS Cloudformation, Sam.
#LI-HYBRID
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
Please note: A background check will be part of the hiring process. This will be done with your consent and will only include information relevant to the job.
Skills Required
- 5+ years of professional software development experience
- Strong software development knowledge in programming languages such as Java, Javascript, Typescript
- Experience with working on cloud native technologies
- Familiarity with NoSQL databases, such as MongoDB or DynamoDB
- Familiarity with CI/CD pipelines and DevOps practices
- Understanding of Agile software development methodologies
- Experience with version control systems (Subversion, Git)
- Excellent problem solving and communication skills
- Experience with implementing monitoring and alerting for applications
Bazaarvoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bazaarvoice and has not been reviewed or approved by Bazaarvoice.
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Leave & Time Off Breadth — Time off is considered flexible, with unlimited PTO and paid volunteer time available alongside a hybrid/flexible-remote setup. Paid sabbaticals after a tenure milestone are highlighted as part of the package.
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Parental & Family Support — Paid parental leave for primary caregivers is consistently presented as a strong component of the offering. Family medical leave options are also documented.
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Wellbeing & Lifestyle Benefits — Mental health support via a dedicated platform, recognition programs, ERGs, and a companywide volunteering tradition are emphasized. Company events and regular all-hands reinforce a wellbeing and community focus.
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The Company
What We Do
Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 11,500 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.
