The Role
The Senior Software Engineer in the Knowledge Management team will build internal platforms, leverage AI and LLMs for documentation, and solve design challenges in the utilities market.
Summary Generated by Built In
Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
Kraken Customer
What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.
Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.
What you'll do:
- The role is for the new Knowledge Management team – a team that cuts across the business, helping to improve the capabilities and capacity of both internal teams and external clients. As we've grown as a company, we need to scale up how we deliver knowledge of our products and processes. Think of us as a meta-team, helping to support and underpin everything that Kraken does. Specifically, you will be building the internal platforms and tooling needed to support a rapidly growing international business.
- AI and Large Language Models (LLMs) are rapidly transforming the knowledge management domain. There's a huge opportunity to leverage these new developments to provide better documentation and information management, and you'll be instrumental in exploring and implementing these.
- We have lots of difficult design challenges to solve. The utilities market is complicated, outdated and process-heavy - there's an awful lot of domain modelling that we need to get right. Strong attention to detail is essential.
- You'll be working for a company that’s fighting climate change. Our generation arm is the largest investor in solar generation in the UK, and is funding wind and anaerobic digestion. As a supplier, we're helping people to use greener technology and renewable energy, all helping move the UK towards a lower carbon future.
What you’ll need:
- We're looking for someone with a general interest in technology and problem-solving; someone diligent and thoughtful. It would be helpful to have experience/expertise in the following (in rough priority order):
- Python
- Django (or equiv. web framework)
- Domain modelling
- HTTP and REST APIs
- Writing robust and fault-tolerant software
- Postgres
- Celery and async processing
- Some frontend skills, though not necessarily be a front-end engineer
- An interest in helping people access what they need
- An interest in solving unusual problems
- Experience in the following would be a bonus:
- Static site generation
- Sphinx documentation
- AWS
- Kubernetes
Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.
Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms
Top Skills
AWS
Celery
Django
HTTP
Kubernetes
Postgres
Python
Rest Apis
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The Company
What We Do
Kraken delivers transformational tech to utilities around the world to make the global transition to green energy quicker and more affordable. Part of the Octopus Energy Group.
