What You'll Do
- Lead design and implementation of systems that detect, prevent, and quickly recover from integration breakages
- Build tooling and frameworks to automate root cause analysis, diagnostics, and remediation
- Drive expansion of Finch’s provider network and data coverage, enabling support for new platforms and deeper integration with existing ones
- Collaborate with cross-functional stakeholders (Support, Product, Customer Success) to triage and resolve customer-impacting issues
- Lead high-leverage engineering initiatives that strengthen integration reliability and reduce operational overhead across the organization
- Mentor and guide junior and mid-level engineers on the team, establishing best practices for integration resilience, observability, and incident response
- Analyze integration reliability data and work with leadership to improve error rates and response times
We're Looking For Someone Who
- Has 7+ years of backend engineering experience, with a strong track record of owning production systems
- Deep experience working with APIs and backend technologies, including familiarity with REST and/or gRPC
- Has experience working with NodeJS, TypeScript, PostgreSQL, Redis
- Has experience with test automation frameworks like Puppeteer and Playwright.
- Has experience using Git in a professional environment
- Has strong foundational knowledge of testing best practices and TDD
- Has a track record for identify and driving impactful technical improvements that enhance the resilience, maintainability, and scalability of third-party integrations
- Is comfortable in high-friction high-pressure environments that require fast action in the face of customer impact
- Has strong debugging skills and thrives in ambiguous, complex issues
- Understands how to balance short-term fixes and long-term improvements, prioritizing customer pain over everything else
- Has a bias toward automation and self-healing systems
- Is obsessed with excellence and with providing elegant customer experiences
- Communicates clearly and proactively with both technical and non-technical stakeholders
- Enjoys mentoring and building up teammates
Bonus Points
- Experience with leveraging automation, such as harnessing the power of AI, to integrate systems with minimal effort
- Background in fintech, HR tech, or any domain with complex third-party integrations
- Has worked with distributed systems, queuing architectures, or high-throughput job processing pipelines
What We Do
The world is moving towards more standardized, open, and interconnected data systems. However, employment infrastructure remains complex, closed, and fragmented.
Our mission is to democratize access to the infrastructure that underpins the employment sector and unlock much-needed innovations and create tremendous economic activities for both employers and employees.
Why Work With Us
We're a team of problem solvers who aren’t afraid to challenge assumptions and we take pride in building a high-ownership culture. We value ongoing feedback, constructive debates, commitment, and above all — honesty! We are excited about the scope of the problems we address and the potential impact our work can have on the global workforce.
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Finch Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a hybrid organization with offices in San Francisco and New York City. While we respect the dynamic environment many of us have been in since the start of the 2020s, we also recognize the value of collaborating in-person.













