At ngrok, we believe that doing networking the right way should also be the easy way. Over the last 10 years, we’ve given developers and engineers simple interfaces for getting traffic into their apps and APIs without forcing them to deal with legacy proxies, external load balancers, or VPNs, and we’re now part of the standard stack for more than 9 million developers at some of the world’s top technology brands, like GitHub, Okta, HashiCorp, and Twilio.
Over the last few years, we’ve completely changed how that interface looks and works to make it easier, more composable, and infinitely flexible. We now give anyone who needs a “front door” to their apps or APIs powerful tools to orchestrate traffic, secure public endpoints, accelerate their services on a global network, observe all traffic passing to/from their network, and much more. The ngrok that millions love and trust has been completely transformed for the better.
There’s never been a better time for users to pick up these new tools to deploy networks in ways that are both right and easy.
The opportunity
As a software engineer on the Platform team, you will work with your team on the software all engrokkers (ngrok engineers) use to build, deploy, and manage our product. You will approach SRE and DevOps concerns with the mindset and tools of a software engineer.
You should understand running production services with load and latency concerns. Our engineers use a powerful combination of tools including Go, PostgreSQL, nix, gRPC, Terraform, and more. All the code is in our monorepo and driven by extensive protobuf-based code generation. We have an awesome in-house command line tool that wraps all our tooling.
Mentor other members of ngrok in your areas of specialty and contribute to related areas of code that interest you: help us improve our builder tools, mature our infrastructure, and drive scalable architecture.
What you’ll accomplish
Within 30 days
- Review the 30/60/90 plan from your manager
- With your onboarding buddy, make your first commit and deploy
- Complete self-service technical onboarding content
- Update an existing component in our production platform
Within 6 months
- Own engineering improvements to our platform and builder tools: spec, execute with the team, and work with our friends in product engineering for feedback and adoption
- Take responsibility for maintaining our high uptime and customer satisfaction by shadowing, then joining, our on-call rotation
- Own team and org growth through interviewing, mentorship, and teaching
Within 1 year
- Raise the level of fellow engineers through pairing sessions, technical talks, and documentation
- Represent ngrok publicly: on our blog, speaking at meetups, via open-source contributions
- Work with your team to plan long-term, iterative investments in ngrok’s capabilities, operability and performance
- Be an engineering leader who contributes to a healthy and growing organizational culture
Skills
- 3+ years of experience as a software engineer
- Expertise building and running software at a global scale in AWS or other cloud providers
- Expertise with Go or languages like Rust, C, Java, or C++.
- Bonus Points
- Experience with other parts of our tech stack: Kubernetes, nix, rust, gRPC, PostgreSQL, Kafka, Datadog, Honeycomb
- Related domain knowledge in networking, builder tools, or security
Compensation
Tier 1 (SF, LA, Seattle, NYC): Minimum salary of $152,000 to maximum $190,000
Tier 2 (rest of US) : Minimum salary of $140,000 to maximum $175,000
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location.
#LI-Remote
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All candidates must be US-based, and legally authorized to work in the United States.
If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!
Benefits
Compensation for this role depends on level, but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
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What We Do
Online in One Line
ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.
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