The Role
Develop and enhance AI features, mentor engineers, implement new AI technologies, collaborate across teams, and shape application architecture.
Summary Generated by Built In
Articulate is looking for a Senior Software Engineer II to join our amazing AI team! Last year we launched our AI Assistant to empower creators to produce engaging and effective online learning, and it has been a huge hit. We’re taking it to the next level through simple yet powerful AI-enabled experiences like Course Draft Generation, AI Video, Automated Content Editing, and more. Articulate is an industry leader, helping our customers create better courses for 100+ million learners in 187 countries (including all 100 of Fortune 100 companies). That puts us in an exciting position to ship transformative AI features directly to some of the largest companies in the world!
What you'll do:
- Build new AI features and enhance existing ones with an eye for quality and impact
- Keep up with the latest AI technologies, implementing the newest models and frameworks, while keeping an eye towards the future
- Focus on customers and iterate quickly to bring them value
- Collaborate closely with engineers, designers and product leaders
- Mentor software engineers and review work constructively, including supporting other teams to supercharge AI Product Development across the company
- Shape application architecture and testing frameworks as we establish best practices for the new world of LLM-powered software
- Anchor the team’s on-call rotation by assisting, guiding, and teaching others during complicated incidents
- Be part of a growing remote-first company with a world-class culture
- Be responsible for making effective use of your time, focusing on quality results instead of effort
What you should have:
- Experience building AI/ML/LLM-powered software (personal or professional)
- Significant experience building, shipping, and maintaining production software (often gained over ~8 years, but we value equivalent skills and impact)
- Expertise with our frontend (React, JavaScript/TypeScript) and backend (Node.js, Postgres, Docker) tech stack
- A history of collaborative, team-based work, and technical leadership
- Strong communication skills and an ability to clearly explain technical topics to engineers and non-engineers alike
- Able to work independently while contributing to a supportive, collaborative team.
- Proficiency developing and maintaining services on AWS, and strong operational skills using an APM like Datadog
- Awareness of the ethical implications of using AI
Nice to haves:
- Experience with Generative Multimedia Models (Text-to-image, Text-to-speech, Text-to-video, etc.)
- Experience with MLOps (LLM Observability, Evals, etc.)
- Proficient in a related field, such as Applied AI, Machine Learning, Data Engineering, Data Science, or Applied Mathematics
- Experience with and passion for accessibility
About us
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.
Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected].
(For information about Articulate's privacy practices, please view our Privacy Notice)
As an organization, we participate in E-Verify.
Top Skills
AI
AWS
Datadog
Docker
JavaScript
Llm
Ml
Node.js
Postgres
React
Typescript
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The Company
What We Do
Articulate develops e-learning software, content, and resources that change the way the world learns.
More than 106,000 organizations worldwide, including all 100 of Fortune 100, have created millions of courses using our online training apps, Articulate 360 and Rise.com.
With Articulate 360, e-learning developers get everything they need to create courses for their learning management systems, including the award-winning authoring app Storyline 360.
With Rise.com, organizations get everything they need to create, track, and manage their online training in one complete system. It's the all-in-one online training system employees love.
Articulate also has the industry's largest community, E-Learning Heroes, where online training professionals get inspiration, guidance, product support, and best practices on building online training. Join the 965,000+ member of E-Learning Heroes.
As a human-centered organization, Articulate is driven by our vision to empower people to live better lives. We're committed to providing the best value to customers and doing right by our employees.
We're building a team that looks like the world we live in and an environment where people from diverse backgrounds feel like we belong. Learn more about why we're one of Inc. Magazine's Best Workplaces of 2020.
