Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$139,400.00 - $230,000.00- Perform complex analysis, advanced level design and configuration, and develop functionality within Guidewire BillingCenter for high visibility, high impact initiatives.
- Configure, troubleshoot, and support multiple BillingCenter functional areas.
- Take the lead on designing and implementing solutions for moderately complex, loosely scoped billing and payments problems aligned with team and business goals.
- Serve as a Technical Lead on key initiatives, delivering efforts both independently and by leading other team members.
- Play a key role in a large 2027 transformation program, migrating from an in-house, mainframe-based billing platform to Guidewire BillingCenter.
- Lead investigation, diagnosis, and resolution efforts for critical, high impact problems, defects, and incidents within BillingCenter and related integrations, while working with business and technical teams to clarify requirements.
- Act as a technology advocate, identifying opportunities to leverage Guidewire capabilities, cloud technologies, and, where applicable, AI to improve billing processes and business outcomes.
- Provide technical guidance and mentorship on Guidewire BillingCenter and modern engineering practices while fostering a collaborative, Agile team environment.
- Apply knowledge of Guidewire events, batch processing, and integration patterns, as well as current industry and cloud trends, to design and deliver effective solutions.
- Seek opportunities to continuously expand your technical knowledge of Guidewire, AWS, and Agile delivery practices.
- Perform other duties as assigned.
- 5+ years of hands-on programming/development experience.
- 5+ years of experience with Guidewire BillingCenter, including configuration and integration.
- Technical Skills & Domain Expertise
- Deep experience with Guidewire BillingCenter configuration, integrations, and extension.
- Hands-on experience developing and supporting integrations with Guidewire BillingCenter.
- Experience with commission calculation configuration and troubleshooting, invoice logic and document mapping, and payment management, including configuration and issue resolution.
- Strong knowledge of Guidewire events and batch processing.
- Experience acting as a Technical Lead on complex initiatives, ideally in billing, payments, or policy administration domains.
- Experience working in Agile environments (e.g., Scrum/Kanban) and using modern DevOps practices (CI/CD, automated testing).
- Experience with AWS (or another major cloud provider), including designing, deploying, or supporting cloud-hosted applications and integrations.
- Experience with Java and/or GOSU for Guidewire development.
- Exposure to or hands-on experience with AI/ML capabilities and how they can be applied to billing or financial operations.
- Prior experience with or understanding of mainframe-based systems, especially in modernization or migration to Guidewire.
- DeliveryAdvanced delivery skills, including the ability to:
- Determine the software design strategy and methodology for Guidewire BillingCenter efforts.
- Use automated tests, analysis, and informed feedback loops to ensure quality and production readiness before release.
- Monitor the health of BillingCenter components and adjacent systems, addressing issues proactively.
- Problem SolvingStrong problem solving skills, including the ability to:
- Use data, experimentation, and proofs of concept to find creative solutions to complex billing and integration challenges.
- Reflect on implemented solutions, measure their impact, and use those insights to iterate and optimize.
- Make sound decisions that involve multiple complex factors and broad business/technical implications.
- CommunicationExcellent communication skills, including the ability to:
- Translate Guidewire and cloud technical concepts into language that is clear and meaningful to business partners.
- Document initiatives in a concise, clear, and structured manner.
- Collaborate effectively with engineers, product owners, architects, and business stakeholders across multiple teams.
- Quickly identify and articulate core issues in discussions and meetings.
- Give and receive constructive feedback, raise issues and challenges constructively, offer support when asked, and ensure all voices are heard; listen attentively and with empathy.
- LeadershipAdvanced leadership skills, including the ability to:
- Take ownership and drive work forward even when there is no clearly defined owner.
- Lead and mentor engineers in Guidewire BillingCenter and modern engineering practices.
- Inspire, motivate, and align team members around common goals, particularly during large transformation efforts.
- Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
- 6 additional years of software engineering experience.
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
Skills Required
- Bachelor's degree in computer science, a related STEM field, or equivalent education and/or work experience
- 6 additional years of software engineering experience
- 5+ years of hands-on programming or development experience
- 5+ years of Guidewire BillingCenter experience, including configuration and integration
- Deep experience with Guidewire BillingCenter configuration, integrations, and extensions
- Experience developing and supporting Guidewire BillingCenter integrations
- Experience with commission calculation configuration, invoice logic, document mapping, and payment management
- Strong knowledge of Guidewire events and batch processing
- Experience serving as a technical lead on complex initiatives
- Experience in Agile environments such as Scrum or Kanban
- Experience with modern DevOps practices, CI/CD, and automated testing
- Experience with AWS or another major cloud provider
- Experience with Java and/or Gosu
- Exposure to or hands-on experience with AI/ML capabilities applied to billing or financial operations
- Experience with or understanding of mainframe-based systems and modernization or migration to Guidewire
- Advanced software delivery, problem-solving, communication, and leadership skills
- Ability to lead and mentor engineers and collaborate with cross-functional stakeholders
Travelers Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travelers and has not been reviewed or approved by Travelers.
-
Retirement Support — Feedback suggests total rewards are bolstered by a 401(k) match, a company‑funded pension, and a program that contributes to retirement savings when employees make student‑loan payments. These elements are consistently portrayed as standout strengths of the package.
-
Leave & Time Off Breadth — Feedback suggests time off is generous from the start, with substantial PTO, paid holidays, and the option to purchase additional days. Defined leaves such as short‑term disability and bereavement further enhance perceived flexibility.
-
Healthcare Strength — Feedback suggests medical, dental, and vision coverage is comprehensive, with multiple plan choices, HSAs/FSAs, and robust mental‑health and wellness resources. Day‑one eligibility and added programs like caregiver support and specialty care navigation reinforce depth.
Travelers Insights
What We Do
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.
.png)
