About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.
Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.
About the Role:
Decagon is looking to hire a Senior Software Engineer, Frontend to help build and refine our cutting-edge web applications. In this role, you will collaborate closely with designers, product managers, and other engineers to create seamless user experiences. You will be responsible for implementing high-quality UI components, ensuring optimal performance, and maintaining best practices in front-end development.
You may be a good fit if you:
Have 3+ years of experience developing front-end applications with modern JavaScript frameworks such as React, Vue, or Angular.
Possess strong proficiency in HTML, CSS, and JavaScript, with an emphasis on responsive design and cross-browser compatibility.
Have experience working with RESTful APIs and integrating front-end applications with back-end services.
Are familiar with version control systems like Git and collaborative development workflows.
Enjoy working in a fast-paced, agile environment and thrive in a team-oriented setting.
Even better if you:
Have experience with TypeScript and state management libraries such as Redux or Vuex.
Are knowledgeable about performance optimization techniques and accessibility best practices.
Have worked with design systems or component libraries to ensure consistency across applications.
Understand CI/CD pipelines and have experience with front-end testing frameworks like Jest or Cypress.
Have a passion for UX/UI design and can collaborate effectively with designers to bring concepts to life.
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Compensation
$220k - $385k + equity
Top Skills
What We Do
Trusted by world-class companies, Decagon is the most advanced AI platform for customer support.
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