At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with global brand customers like Samsung, HP, Sony, and Visa.
We want to add a Senior Software Engineer to an outstanding engineering organization. You’ll help us build and fine-tune industry-leading solutions for our digital contact center space. We value teamwork, autonomy, and delighting customers with cutting-edge products, and would love to talk to you about it!
- Build features and maintain an industry-leading low/no-code platform, especially the UI
- Work within and across teams to deliver great features to customers
- Participate in planning for the frontend technical implementation
- Participate in a shared on-call rotation that covers the application the team owns
- 6+ years of experience in software development building enterprise-scale applications in a cloud environment.
- Good understanding of real-time streaming
- 4+ years of experience with Javascript, HTML, and CSS
- 3+ years of experience with ES2015+, React, Redux, CSS Preprocessors, and Webpack (or equivalent bundler)
- Experience collaborating with git and pull requests
- Experience with RESTful APIs
- Good experience with AWS or any other cloud platform
- Understanding of social media platforms and their use in the AI domain
- High-level GenAI understanding or experience with no-code/low code solutions
- Experience with Docker, Kubernetes
- Experience building component libraries with React
- Experience with performance optimizations
- Familiarity with observability tools like Sumologic and with containerization and orchestration tools such as Docker, Kubernetes, CI/CD technologies.
- Experience with DB’s like Postgres, MongoDB, DynamoDB
The Khoros platform connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management so brands can listen, respond, and act on customer conversations- creating deep relationships and fostering brand loyalty and advocacy.
Khoros offers a great working environment and competitive compensation and benefits packages. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.
- We embrace an ownership mentality
- We are obsessed with achieving customer value
- We move with urgency and purpose
What We Do
Khoros is a global leader in digital-first customer engagement software and services. We build enterprise software and offer expert services for digital customer service, messaging, chat, online brand communities, and social media management. Our platform is used by over 2,000 of the world's biggest and best brands to help them create customers for life.
Why Work With Us
At Khoros, we’ve worked hard to create a culture where every employee is valued. We’re made up of many backgrounds and perspectives, and we strive to celebrate our differences to create a collaborative and respectful workplace. We hire for potential, offer learning opportunities, and encourage growth within the organization to advance your career.
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