Senior Software Engineer, Developer Platform & AI Tooling

Posted Yesterday
Hiring Remotely in USA
Remote
125K-150K Annually
Senior level
Artificial Intelligence • Machine Learning • Payments • Professional Services • Social Impact • Conversational AI • Generative AI
The Role
Build and scale developer platform and AI-powered tooling to improve developer velocity, CI/CD observability, and Kubernetes reliability. Implement agentic coding/review workflows using LLMs, create self-service templates and automation, contribute to incident playbooks, and drive adoption via docs and enablement.
Summary Generated by Built In

Who We Are

We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance. 

We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.  

If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.

The Role

  • Work with the developer platform team on a portfolio of initiatives that improve developer experience and delivery speed – from design through rollout, enablement, and measurement.
  • Thoroughly understand how the platform's roadmap connects to the broader business; contribute feedback to that roadmap and look for opportunities to simplify product and technical design.
  • Build and scale AI-powered developer tooling:
    • Agentic coding and review workflows that use LLMs to analyze code, generate changes, and collaborate via chat.
    • Policy- and guardrail-aware assistants that can comment, propose code changes, and safely automate repetitive tasks.
    • Prompt libraries, instructions, and service manuals that make AI adoption effective and safe across teams.
  • Contribute to the evolution of our CI/CD platform to be faster, more observable, and easier to adopt:
    • Surface insights that inform team-level improvements.
  • Strengthen platform reliability and security in Kubernetes:
    • Improve cluster/app resiliency, rollout strategies, and priority classes for critical services.
    • Apply Helm chart patterns, deployment practices, and IaC workflows.
    • Contribute to incident response playbooks, maintenance modes, and recovery patterns.
  • Create paved paths and golden templates for developers:
    • Self-service software templates, CLI/automation enhancements, and bootstrap flows.
    • Clear docs, runbooks, and technical blogs that drive adoption and reduce support load.
  • Collaborate and grow:
    • Pair with teammates on complex changes, champion code review quality, and share practices within the team.
    • Ensure your commitments are realistic given priority and urgency, and deliver on them accordingly. Anticipate and communicate blockers, delays, and scope changes before they require escalation. Keep expectations clear among everyone involved.

Qualifications

  • A track record of building platform capabilities with clear outcomes in developer velocity, reliability, and/or quality.
  • Solid experience in one or more of the following and working knowledge of the rest:
    • CI/CD systems and reusable pipeline components (e.g., GitHub Actions or similar).
    • Kubernetes, Helm, GitOps (e.g., ArgoCD), and infrastructure as code (e.g., Terraform).
    • AI for engineering: prompt design, multi-agent orchestration, safety/guardrails, and integrating LLMs into code and review workflows.
  • Proficiency in at least two languages used for platform work (e.g., Python, TypeScript/Node.js, Bash); comfortable moving across stacks to ship end-to-end solutions.
  • Strong security and reliability instincts (secrets, least privilege, dependency hygiene, runtime hardening).
  • Communicates effectively, clearly, and concisely in written and verbal form on both technical and non-technical subjects, tailored to the audience – from docs and service manuals to guides that accelerate adoption across the team.
  • Actively listens to others and ensures they are understood.

Bonus Qualifications

  • Experience building agentic developer assistants that can review code, propose changes, and safely automate routine tasks.
  • CDN and edge controls for maintenance and incident response.
  • Platform observability improvements (logging/metrics/traces) and performance baselining.
  • gRPC service enablement and runtime configuration patterns.
  • Exposure to commercial LLM providers (e.g., Anthropic) and safe rollout patterns in enterprise settings.

Compensation Range: $125,000-$150,000 annually

We believe in transparent and equitable compensation practices. The range listed above reflects the typical range for this role based on experience, skills, and market. Individual compensation decisions are made thoughtfully and may vary based on qualifications and business needs. 

Our total rewards package includes competitive benefits, paid time off, equity, and additional programs designed to support employee well-being and growth.

Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact. 

Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more! 

Benefits.  The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided. 

Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.

Please check out our careers' page to learn more about our culture, benefits, and open opportunities.

*applicable to in-office employees

Skills Required

  • Track record building platform capabilities that improve developer velocity, reliability, or quality
  • Experience with CI/CD systems and reusable pipeline components (e.g., GitHub Actions)
  • Experience with Kubernetes, Helm, GitOps (e.g., ArgoCD), and infrastructure as code (e.g., Terraform)
  • Experience with AI for engineering: prompt design, multi-agent orchestration, safety/guardrails, integrating LLMs into code and review workflows
  • Proficiency in at least two platform languages (e.g., Python, TypeScript/Node.js, Bash) and ability to ship end-to-end solutions
  • Strong security and reliability instincts (secrets management, least privilege, dependency hygiene, runtime hardening)
  • Effective written and verbal communication tailored to technical and non-technical audiences
  • Active listening and collaborative teamwork skills
  • Experience building agentic developer assistants that can review code, propose changes, and safely automate routine tasks
  • Experience with CDN and edge controls for maintenance and incident response
  • Experience with platform observability improvements (logging/metrics/traces) and performance baselining
  • gRPC service enablement and runtime configuration patterns
  • Exposure to commercial LLM providers (e.g., Anthropic) and safe rollout patterns
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The Company
HQ: Austin, TX
357 Employees
Year Founded: 2015

What We Do

ZenBusiness gives customers the power and support to scale their business. ZenBusiness has helped over 300,000 businesses get up and running by providing the tools and resources needed for success. ZenBusiness is a trusted partner that gives entrepreneurs the power and support to scale their business. We use technology and automation to provide fast and low-cost services, expert support, and a personalized dashboard that puts everything entrepreneurs need at their fingertips. Zenbusiness is the only business formation partner in the Small Business Digital Alliance initiative ("SBDA"), a national initiative of the U.S. Small Business Administration (SBA) alongside such companies as Google, Amazon, Microsoft, etc. While continuing our efforts to support new entrepreneurs on their journey to grow an LLC in 2022, ZenBusiness offers a $5K Grant Program. This allows small business owners to fund their business and passion. Becoming an entrepreneur is stressful and intimidating, especially for underserved communities. ZenBusiness is dedicated to supporting such businesses by partnering with nonprofits and organizations with a passion for change. This includes work with the Lemonade Day, Latinitas, Greater Austin Asian Chamber of Commerce, Inmates to Entrepreneurs, Kiva, Synergies Work assisting entrepreneurs with disabilities, and more. As a company, we support the volunteer work Zenbusiness employees are passionate about by offering volunteering time and opportunities in their communities. Zenbusiness was rated by Forbes as one of the “Best LLC Services” in the country for the second year in a row with an outstanding 4.9 rating. At ZenBusiness we strive to make the workplace a positive aspect of all of our employees' lives, by offering robust medical, dental, vision, disability, life, and vision insurances, competitive salaries, PTO, and generous parental leave.

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