About the job
Senior Software Engineer - CXone - Cloud Contact Center
Location: USA REMOTE
Travel: up to 10%
Position Type: Contract preferred orFulltime (one year duration)
We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve bugs that are discovered in the QA process. You will work in both test and development production environments. You will work with other Software Engineers, Project Managers, and other team members. You will be responsible for mentoring others and helping with the onboarding process.
Qualifications For Success:
- 5-8 or more years of IVR and ACD development experience
- 4 or more years of CXone Studio scripting
- CRM integration experience
- Fluent in Canadian French / Québécois French
- Ability to work onsite at Client as needed or travel to client as needed
- Additional cloud telephony experience. For example Five9, Talkdesk, Amazon Connect, Twilio, Genesys Cloud, or 8X8 telephony platform experience is preferred
- Bachelors degree in computer science, IT, or engineering preferred
Why You'll Love It Here
With over 500 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation's fastest growing private companies. With Eventus you can expect:
- Entrepreneurial and collaborative environment
- Competitive total rewards program
- Comprehensive benefit plans
- Professional training opportunities
- Engaging and fun culture
- Big business ambition with small company values
- Opportunity to work with industry leading, talented peers
Applicants can expect to make between $120,000 to $150,000 (full time) upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, this position is eligible for a target incentive bonus up to 10%.
Together we are better! - The core of the team is you and we celebrate the uniqueness each team member brings to the table. Our differences make us better and drive innovation globally. With over 500 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation's fastest growing private companies.
With Eventus you can expect:
- Entrepreneurial and collaborative environment
- Competitive total rewards program
- Comprehensive benefit plans
- Professional training opportunities
- Engaging and fun culture
- Big business ambition with small company values
- Opportunity to work with industry leading, talented peers
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
http://eventusgcom/careers
(303) 376-6161
What the Team is Saying
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What We Do
At Eventus Solutions Group, we’re reinventing the customer experience (CX). We help enterprise-level companies solve the most complex CX and contact center problems. We equip our Clients with the strategies, technologies, cross-platform analytics and out of the box, fresh ideas so they can provide their customers with world-class service experiences, and interact across multiple channels.
Why Work With Us
At Eventus you have an opportunity to positively impact the way our clients engage with their customers which in turn improves their customer experience business outcomes. If you are looking to grow your career, learn more, develop new skills, and work in a highly collaborative environment then you’ve come to the right place.
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Eventus Solutions Group Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid model encompasses a team of remote employees who have access to the office in the Denver metro anytime they like.
