Wells Fargo Shared Services Operations Technology is seeking a Senior Software Engineer (Agile Delivery & QA Automation) that is a critical leadership role supporting the development and ongoing evolution of enterprise customer tax applications within the COO organization. This role blends Agile delivery leadership, Scrum Master capabilities, and hands-on software engineering with a strong emphasis on QA automation and quality engineering.
The Shared Service Operations Customer Tax Utility (ECTU) is a firm-wide initiative under the COO Operations Utilities team. The Tax Technology organization is responsible for developing, standardizing, and operating enterprise tax onboarding, withholding, and reporting capabilities across the Wells Fargo ecosystem in a highly regulated environment.
This role acts as a technical leader and delivery enabler, ensuring predictable execution, strong quality outcomes, and adherence to Agile, SDLC, risk, and governance standards. The ideal candidate brings deep Agile expertise combined with strong engineering skills and a passion for building automated quality into the software delivery lifecycle.
In this role, you will:
- Act as a senior individual contributor responsible for both delivery leadership and hands-on engineering, with a primary focus on QA automation and test strategy
- Facilitate Agile and Scrum practices for one or more cross-functional development teams, ensuring adherence to enterprise Agile standards while driving delivery predictability and execution
- Guide teams to follow Agile principles and ceremonies, actively promoting prioritization, readiness, commitment, and continuous improvement across Sprints
- Serve as an escalation point for delivery, quality, and technical risks, proactively identifying and addressing blockers or systemic issues that impact team performance
- Design, develop, maintain, and enhance automated test frameworks and test suites across UI, API, and backend services to ensure high-quality, compliant releases
- Embed quality engineering practices such as test-driven development (TDD) and behavior-driven development (BDD) into the development lifecycle
- Partner closely with product owners, engineers, and stakeholders to ensure testing strategies align with business requirements, regulatory expectations, and release timelines
- Optimize team velocity and flow using empirical data, metrics, and maturity indicators to drive continuous improvement in delivery and quality outcomes
- Lead moderately complex initiatives and deliverables within distributed, service-oriented or microservices-based architectures
- Design, code, test, debug, and document software components supporting tax onboarding, withholding, reporting, and related integrations
- Collaborate with discipline managers and risk/compliance partners to ensure adherence to governance, security, SDLC, and change management standards
- Coordinate and support QA, UAT, and release readiness activities across multiple workstreams, ensuring compliance with enterprise release and change processes
- Contribute to large-scale planning and technical strategy, including modernization, automation, and CI/CD enablement efforts
- Provide guidance, mentoring, and technical direction to less experienced engineers and testers
- Collaborate and consult with peers, colleagues, and managers to resolve complex technical and delivery challenges and achieve organizational goals
- Communicate effectively with technology leadership, business partners, and risk/compliance stakeholders to ensure transparency, alignment, and confidence in delivery outcomes
Required Qualifications, US:
- 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of software engineering experience working with Java frameworks such as Spring, Spring Boot, Hibernate, or equivalent
- 4+ years of experience working in a distributed services architecture, including SOA and/or microservices
- 4+ years of hands-on experience with Agile delivery, serving in roles such as Scrum Master, technical delivery lead, or Agile team facilitator. JIRA experience is essential.
- 3+ years of compliance and regulatory systems experience
- 2+ years of experience with SAS or SQL, or other data management, reporting and query tool
- 2+ years of experience using HP ALM or other testing tools
- 1 year of Knowledge and understanding of technical tax withholding and reporting compliance (1099 INT, 1099 MISC, 1099-B, 1042-S, IMY Reporting to Beneficiary Owners)
- 1+ year of experience in tax operations, tax risk mitigation, or tax compliance in a large financial institution
- 1+ year of knowledge and understanding of IRS Form W-8, exemption codes, country treaty rates and IMY withholding statements
- 1+ year of knowledge and understanding of regulatory compliance requirements surrounding FATCA (Foreign Account Tax Compliance Act)
Desired Qualifications:
- 3+ years of experience designing, implementing, or maintaining automated testing solutions (UI, API, or backend). Experience promoting test automation strategies across multiple layers (UI, API, service, and data).
- 3+ years of strategic planning and development experience
- 1+ years of experience designing and implementing solutions for test automation using Selenium and Java
- 1+ year of experience with CI/CD pipelines and automated testing integration using tools such as Jenkins, Maven, UDeploy, or equivalent
- 1+ year of experience with cloud-based application development or deployment (Azure, AWS, or Google Cloud Platform)
- 1+ year of experience supporting UAT planning and execution, including coordination with business and compliance stakeholders
- Ability to analyze delivery and quality metrics to identify trends, risks, and improvement opportunities
- Strong communication skills with the ability to influence across engineering, product, and governance partners
- Experience mentoring engineers or testers and helping teams mature Agile and quality engineering practices
- Wells Fargo Enterprise Technology experience
Job expectations
- Ability to work on-site at approved location listed
- Relocation assistance is not available for this position
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What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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