Senior Software Engineer - Claims Solutions

TheGuarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their choice and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our real estate expertise and using AI-driven renter underwriting to help operators qualify renters faster while mitigating the financial risk of renter default. With $7B+ in lease value protected, we work with 9 of the country’s top 10 operators, are the #1 lease guarantee provider nationwide, and have consistently been named one of Inc. 5000’s fastest-growing companies, one of Forbes’ Best Startup Employers, and one of Deloitte’s Technology Fast 500

The Role

The Claims Solutions team builds the platform behind the entire claims experience, supporting both the landlords who submit claims and the internal teams who process them. Claims sits at the heart of the promise we make to our customers: when something goes wrong, this is where we deliver. A fast, accurate, and frictionless claims process is what turns a policy into real protection, which makes it one of the most consequential parts of the business to get right. The team builds the systems and tooling that make that possible, across the full stack, while supporting the operations, adjudication, and analytics teams that depend on them.

As a Senior Software Engineer, you'll own a slice of the platform end to end, taking features from requirements through development, QA, and production. You'll build reliable, user-focused systems that keep the claims experience fast and frictionless and give internal teams the data and tooling they need to adjudicate quickly.

Location
This is a hybrid role based in NYC

• Own a slice of the Claims platform end to end, from requirements through development, QA, and production.
• Collaborate with a cross-functional team to turn business needs into practical engineering solutions, and build features across backend, frontend, and APIs.
• Lead technical design discussions, evaluate tradeoffs, and write clean, maintainable code through a strong code review culture.
• Analyze, review, and maintain codebases, data models, and technical documentation.
• Identify opportunities to improve code quality, system reliability, and the claims experience for internal and external users.
• Communicate updates, risks, blockers, and recommendations clearly and proactively.
• Use data, judgment, and business context to inform decisions and recommendations.
• Manage assigned work independently and follow through on commitments, deadlines, and deliverables.
• Ensure work is completed in accordance with applicable policies, procedures, standards, and regulatory requirements.

• Professional experience working within software engineering teams
• Exceptional interpersonal skills
• 3+ years of relevant production work experience in back-end web development, preferably using Go or Typescript
• 3+ years of relevant production work experience in front-end web development, preferably using React
• Track record of success in terms of ability to execute projects
• A willingness to champion team needs and get involved with strategic decisions.
• Deep understanding of API concepts and designs
• Advanced understanding of SQL
• Familiarity with multiple RDS technologies and their benefits
• Familiarity with modern web infrastructure components (e.g. caching, serverless, API gateways, etc) and how to manage them.

• Understanding of system design, data structures, and algorithms, and experience creating and evaluating technical design documents

• Experience working with full stack engineering teams that support a vertical slice of the product
• Familiarity with best practices of SRE (e.g. SLOs, KPIs, postmortems, incident management, toil reduction, etc.)
• Experience working with AWS

Benefits

• Opportunities to make an impact within a fast growing company
• Medical, dental, & vision insurance, beginning day one
• Health savings account with employer contribution
• Generous PTO and paid holidays
• Flexible working hours
• 401(k)
• Paid parental leave
• Company sponsored short and long term disability
• Flexible spending accounts (healthcare, dependent care, commuter)
• Competitive salary

Base Salary

The base salary range is $140,000 - $160,000 annually

Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.

Stay in Touch

Does this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch and apply to our Dream Job to be one of the first to hear about future opportunities!

TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.