About the role:
As a Senior Software Engineer on the Borrower Acquisition Team, you will play a pivotal role in building and scaling our communication platform to enhance borrower awareness and engagement. You will lead efforts to deliver personalized communications at scale, ensuring we reach the right borrowers with the right message at the right time.
Your Impact
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Innovate and Personalize: Develop a personalization engine that leverages data and machine learning to tailor communications, significantly improving engagement metrics.
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Scale and Optimize: Design and implement a communication infrastructure capable of handling tens of millions of interactions daily, integrating new channels, and ensuring high deliverability rates.
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Enhance Transparency: Create tools and systems that provide transparency into communication strategies, aiding clients, compliance, and internal teams in understanding outreach efforts.
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Lead and Mentor: Set the technical direction for the team, mentor junior engineers, and promote a culture of excellence and continuous improvement.
You may be a fit if you:
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Have strong problem-solving and analytical skills.
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Have 5+ years of experience building scalable software systems.
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Enjoy collaborating with cross-functional teams.
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Are passionate about improving borrower experiences through technology.
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Bonus: Have experience with full-stack development, machine learning, fintech, or infrastructure tools like Terraform and AWS.
What we can offer you:
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Pet-friendly office (only in NYC, for now!)
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Competitive equity packages, giving you a chance to feel true ownership of your work
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Generous PTO so you can take the time you need to rest and recharge
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Hybrid work model, where our team comes into the office 3x per week
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Flexible work hours for better work/life balance
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12 weeks fully paid new parent leave program for all employees to enjoy bonding time
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Free lunches for team socializing activities
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Annual learning and development budget to invest in your professional growth
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401k so you can invest in your future
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Gym membership reimbursement
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Medical, dental, and vision insurance
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Free access to the mental well-being platform Spring Health plus 3 free virtual sessions with a Spring Health licensed therapist.
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Commuter benefits for your travel to/from the office
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Endless growth opportunity and the ability to take on new and exciting challenges
Recognitions:
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Built In's Best Startups to Work For in New York (2023)
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Built In's Best Startups to Work For in San Francisco (2023)
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Crain's Best Places to Work in NYC (2022)
We are currently hiring for this position in our New York office.
January believes in doing its part to help close the wage gap that continues to plague much of the US workforce. We offer transparent and equitable compensation packages to all existing and future January team members.
Our compensation range for the Senior Software Engineer role is $175,000 to $225,000. We determine the final package by considering experience, applicable education and training, and relevant skills derived throughout our interview process. This role also includes a competitive equity package, giving you a chance to feel true ownership of your work.
Top Skills
What the Team is Saying
What We Do
January is a Series B fintech company that works with borrowers who fall behind their loans to achieve financial stability while helping creditors modernize their collections process.
Traditional debt collection is rife with harassment and fraud. January is driving systemic change in this predatory industry by providing borrowers with the best options for their situation and helping creditors make data-driven decisions. We empower borrowers to dispute, negotiate, and resolve their debt without stress or embarrassment while providing transparency and compliance to our creditor clients.
Why Work With Us
We give consistent, actionable feedback to prevent anyone from growing in a vacuum.
We cherish writing. Writing enables us to clarify our thoughts, communicate asynchronously, and leave a chronicle we can revisit.
We celebrate the wins.
Gallery
January Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Headquartered in New York City with an office in San Francisco, we believe that in-person collaboration promotes creativity, camaraderie, and trust amongst our team. Because of this, we operate on a hybrid model, where our team comes in 2-3x a week.
