Be part of the GetYourGuide journey and connect people with unforgettable travel experiences worldwide. Since 2009, millions of travelers have booked unique activities with us in over 12,000 cities. Our headquarters in Berlin is supported by 16 other local offices across the globe.
Ready to join a diverse community of over 850 fellow explorers dedicated to revolutionizing the travel experience industry? Check out our careers site to learn more.
Team Mission:The Central Services group is a strategic unit within Growth that develops and maintains foundational platform capabilities essential to GetYourGuide's global operations and customer experience.
This group drives efficiency and consistency across the business by centralizing critical technical services in three key areas: visual content optimization, localization, and communications. By consolidating these fundamental services, the group enables GetYourGuide to deliver seamless, localized, and visually engaging experiences to travelers worldwide while empowering internal teams with robust, scalable solutions.
Your team - Communications Platform - will be in charge of developing and maintaining GetYourGuide's centralized communication infrastructure, ensuring seamless delivery of critical customer touchpoints across multiple channels. The team owns the technical foundation for all customer communications, including email, push notifications, SMs and emerging communication channels.
- High proficiency in Java and Spring Boot
- Experience designing architecture and deployment of web applications & services
- Experience with distributed systems and asynchronous messaging
- Experience in operating at scale, CI/CD pipelines and a cloud DevOps / infrastructure mindset
- Experience with stakeholder management, technical leadership and cross-team collaboration
- Ability to turn ideas into fast, reliable, and maintainable code
- Positive, proactive team player who is passionate about their craft
- Customer-centric prioritization and data-driven decision-making
- Excellent written and verbal communication skills in English with the ability to clearly explain technical concepts to others
- Experience developing internal SDKs and libraries, providing API documentation and developer tooling for other internal teams.
- Experience with communication platforms and services (Sendgrid, Twilio, Postmark, Braze and related services)
- Experience with GraphQL ecosystems
- Experience with SLO/SLA management and Platform Reliability
- Experience with security and scalability of asynchronous flows
- Expertise in web application development using component-based frameworks such as Node.js, Vue.js, or similar component-based Frontend frameworks and libraries
- Experience in migrating a monolithic application to a services-oriented architecture.
- Experience with A/B testing, hypothesis building, and event-based analytics
- Prior experience working in the e-commerce space
- Prior experience in start-up environments
Here’s how you can expect us to commit to you and your growth.
- Annual personal growth budget and mentorship programs for continuous learning and development
- Work from anywhere in the world for 40 days per year
- Flexible working arrangements to support work-life balance
- Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
- Monthly transportation and fitness budget
- Discounts for you, your friends, and family on GetYourGuide activities
- Language reimbursement program
- Health and wellness benefits
And more…
How to applySubmit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].
We’re an equal opportunities employerOur commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.
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What We Do
GetYourGuide is a leading global online marketplace to discover and book experiences worth traveling for. Travelers can use GetYourGuide to find things to do in more than 11,000 cities, including tours from local experts, exclusive access to must-see attractions, as well as immersive bucket-list experiences through its Originals by GetYourGuide offering. Since being founded, the GetYourGuide platform has sold 150 million tickets from 30,000 supply partners who leverage GetYourGuide’s easy-to-use platform to grow their businesses.
If you share our passion and would like to join our team, check out our open positions at careers.getyourguide.com or take a look behind the scenes of GetYourGuide on our blog: inside.getyourguide.com.
