Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
As a Backend Engineer, Core Reporting, you will be a key player in our team, responsible for the development, and maintenance of our data systems. As a core member of our data team, you will own and maintain the system that supports our reporting solutions. You will also be part of the modernization effort to create the data platform to support all our analytics-based solutions.
Responsibilities:
- Be part of an agile team to develop and maintain our existing highly available reporting services.
- Collaborate with product managers, architects, engineering leaders and test engineers.
- Design, construct, test, and maintain highly scalable data management systems.
- Integrate new data management technologies and software engineering tools into existing structures.
- Drive the improvements on data reliability, efficiency, and quality.
- Troubleshoot and support current platform in production.
Qualifications:
- 5+ years of software engineering experience.
- 2+ years of Java backend development.
- Degree in Computer Science, IT, or similar field; a Master’s is a plus.
- Strong Computer Science fundamentals in design, data structures, algorithms, problem solving and complexity analysis.
- Hands-on experience with SQL database design.
- Experience in designing and implementing RESTful and RPC interfaces.
- Experience in applying design patterns and separating concerns in a distributed system.
- Experience architecting, developing and deploying internet scale, distributed and mission critical services.
- Strong understanding of event-driven systems.
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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What We Do
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty
