The Role
Design and maintain scalable backend services, APIs, and data capabilities for analytics, dashboards, visualizations, and AI-powered insights. Process and serve structured and unstructured data, integrate AI/ML outputs, optimize performance and reliability, and collaborate with frontend, data, DevOps, UX, and product teams. Contribute to architecture, testing, monitoring, observability, deployments, troubleshooting, and continuous engineering improvements.
Summary Generated by Built In
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
Are you ready to make your mark?
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While primarily remote, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
Are you ready to make your mark?
About the Role
Intermedia is looking for a Senior Software Engineer Backend to join our organization.
In this role, you will design and build the backend services, APIs, and data capabilities that power intuitive analytics, visualizations across Intermedia's products.
You will help transform complex product and customer data into reliable, performant, and easily consumable information that enables users to understand trends, identify opportunities, and make better decisions.
You will work closely with frontend engineers, AI/ML engineers, data engineers, product managers, and UX teams to bring sophisticated insights into compelling customer experiences. This is a great opportunity for an experienced backend
engineer who enjoys solving complex data and distributed systems challenges and wants to help redefine how customers interact.
What You Will Be Doing
• Design, develop, test, and maintain scalable backend services and APIs that power analytics, dashboards and visualizations.
• Build services that process, aggregate, enrich, and serve structured and unstructured data for interactive analytics experiences.
• Develop APIs and data services optimized for efficient consumption by dashboards, visualizations, reporting interfaces, and other customer-facing experiences.
• Build backend capabilities that enable users to explore, filter, compare, drill into, and understand complex datasets and insights.
• Partner closely with frontend engineers and UX teams to define service interfaces and data structures that enable intuitive, responsive visualization experiences.
• Work with data engineers to establish reliable data flows between source systems, analytical platforms, visualization services, and downstream applications.
• Collaborate with product managers and engineering teams to translate customer and business needs into scalable technical solutions.
• Collaborate with product managers and engineering teams to translate customer and business needs into scalable technical solutions.
• Contribute to technical design decisions for backend services, analytics APIs, data models, processing workflows, caching strategies, and integrations.
• Design systems that deliver timely and accurate analytics while maintaining appropriate data quality and consistency.
• Optimize data access, aggregation, and service performance to support responsive and interactive customer experiences.
• Design backend capabilities that can support both predefined analytics experiences and more dynamic exploration of data.
• Analyze and improve the performance, scalability, reliability, and maintainability of analytics services.
• Write high-quality, readable, testable code that follows established engineering standards and best practices.
• Participate in code and design reviews and contribute to strong engineering and quality practices across the team.
• Troubleshoot and resolve complex issues across backend services, analytics workflows, data processing, and frontend integrations.
• Build appropriate monitoring, logging, testing, and observability into production services.
• Collaborate with DevOps and platform teams to support reliable deployment and operation of Analytics Visualizations services.
• Stay current with emerging technologies and engineering approaches related to analytics, data visualization, data processing, and backend development.
• Participate in continuous improvement initiatives that enhance product performance, reliability, customer experience, and engineering efficiency.
What You Will Bring to the Role
• Bachelor's degree in Computer Science, Software Engineering, or a related technical
field, or equivalent practical experience.
• 5+ years of professional software engineering experience, with demonstrated
experience developing backend applications and services.
• Strong proficiency in one or more backend programming languages and associated
frameworks.
• Experience designing and developing RESTful APIs, microservices, or other service-
oriented applications.
• Solid understanding of software design principles, data structures, algorithms, and
distributed systems concepts.
• Experience working with relational and/or NoSQL databases.
• Experience designing applications that process, transform, aggregate, or serve significant
volumes of data.
• Experience developing backend services or APIs that support data-rich, interactive
applications.
• Experience building and supporting scalable, reliable production applications.
• Understanding of data modeling, aggregation, filtering, querying, and other patterns
commonly used in analytics applications.• Working knowledge of cloud platforms such as AWS or Azure and cloud-based
application architectures.
• Familiarity with automated testing, CI/CD, source control, and modern software
development practices.
• Strong understanding of application performance and the ability to optimize services and
data access for responsive user experiences.
• Strong problem-solving skills and the ability to independently investigate and resolve
complex technical issues.
• Strong communication and collaboration skills with the ability to work effectively across backend, frontend, data, UX, and product teams.
• Working understanding of Agile development methodologies and frameworks.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without
regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical
or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our
Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we
are committed to making reasonable accommodations for identified disabilities or other limitations as required by all
applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical
or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our
Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we
are committed to making reasonable accommodations for identified disabilities or other limitations as required by all
applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Skills Required
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.
- 5+ years of professional software engineering experience developing backend applications and services.
- Proficiency in one or more backend programming languages and associated frameworks.
- Experience designing and developing RESTful APIs, microservices, or service-oriented applications.
- Understanding of software design principles, data structures, algorithms, and distributed systems.
- Experience with relational and/or NoSQL databases.
- Experience processing, transforming, aggregating, or serving significant data volumes.
- Experience developing backend services or APIs for data-rich, interactive applications.
- Experience building and supporting scalable, reliable production applications.
- Understanding of data modeling, aggregation, filtering, and querying for analytics applications.
- Working knowledge of cloud platforms such as AWS or Azure and cloud-based application architectures.
- Familiarity with automated testing, CI/CD, source control, and modern software development practices.
- Understanding of application performance optimization and efficient data access.
- Strong problem-solving skills and ability to resolve complex technical issues independently.
- Strong communication and cross-functional collaboration skills.
- Working understanding of Agile development methodologies and frameworks.
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The Company
What We Do
Intermedia is the cloud communications company that helps over 135,000 businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and having been certified by J.D. Power seven times for providing “An Outstanding Customer Service Experience," Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia AnyMeeeting • PCMag Editor’s Choice – Intermedia Hosted Exchange • CRN - 5-Star Partner Program - 2023, 2022 • CRN’s Cloud Computing Product of 2022, 2021 – Intermedia Unite
