Senior Software Engineer (all genders)

Reposted Yesterday
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Berlin, DEU
In-Office
Senior level
eCommerce • Retail
The Role
Design, build, and scale Kubernetes-native ML platform services including feature stores, real-time serving, and distributed runtime. Maintain SLOs, monitoring, automation (IaC/GitOps/CI/CD), security and governance. Mentor engineers, drive operational excellence, and contribute to platform strategy and hiring.
Summary Generated by Built In
THE ROLE & THE TEAM
 

Our ML Platform team builds the core ML platform capabilities powering Zalando’s AI-native experiences. We provide low-latency features, embeddings, real-time inference infrastructure, and scalable ML platform capabilities that enable applied science and product teams to deliver search, recommendations, personalization, forecasting, and emerging GenAI use cases.

Today, we operate Zalando’s central Feature Store and are evolving the next generation of Kubernetes-native AI runtime infrastructure, enabling scalable online serving, distributed GPU workloads, and self-service ML platform operations across the company.

As a Senior Software Engineer (ML Platform), you will play a key role in designing, building, and scaling these core ML infrastructure services. You’ll work hands-on with distributed systems, streaming pipelines, Kubernetes-native serving infrastructure, and platform automation, while also mentoring peers and contributing to engineering best practices across the team.
 

INCLUSIVE BY DESIGN
 

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion


WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
 
  • Own the design and implementation of scalable real-time feature platforms, online serving infrastructure, and distributed ML runtime systems. Bring strong technical judgment to ensure our platform foundations are reliable, reusable, and operationally mature.

  • Deliver and maintain SLOs for feature freshness, data quality, online/offline consistency, and runtime reliability; implement monitoring, observability, and safe deployment practices.

  • Drive automation and self-service (IaC, GitOps, CI/CD), reusable deployment templates, and operational tooling that reduce friction and accelerate time-to-first-success for applied scientists and engineers.
    Contribute to reusable platform integrations and deployment automation that improve how ML systems interact with developer tooling and internal AI platform capabilities.

  • Implement identity and access management, secrets management, network isolation, and data governance built in from the start to ensure compliance and trustworthiness by default.

  • Act as a key technical contributor for complex ML infrastructure challenges, mentor junior colleagues, and raise the engineering bar through reviews, pairing, and knowledge sharing.

  • Take ownership of technical design decisions within the team and bring informed input to long-term platform and runtime infrastructure strategy decisions with product and senior engineering leadership.

  • Play an active role in hiring, onboarding, and mentoring engineers, helping to build a strong technical culture around ML infrastructure and platform engineering.


WE’D LOVE TO MEET YOU IF
  • You have 5+ years of experience building and operating ML Infrastructure or large-scale distributed systems on a cloud platform (AWS/EKS or equivalent), with strong skills in containerization (Docker), Kubernetes, and streaming/batch processing (e.g., Kafka/Kinesis, Spark/Flink).

  • You have hands-on experience with data/feature engineering pipelines, schema evolution, and ensuring online/offline consistency, with familiarity with feature stores (e.g., Feast, SageMaker).

  • You are experienced in designing and operating low-latency, high-scale distributed systems that meet strict throughput targets, including caching, request shaping, and traffic management.

  • You have experience operationalizing Kubernetes-native ML workloads (e.g., model serving, deployment, runtime) using technologies like NVIDIA Triton, MLflow, Kubeflow, or ZenML.

  • You have a background in building or integrating developer tooling, platform automation, or workflow systems, including emerging AI-assisted development or agentic workflows.

  • You have a track record of building reliable systems with SLOs, monitoring, and deployment safeguards, and are comfortable handling incident response and capacity planning.

  • You are proficient in security and governance (e.g., IAM, secrets management, network boundaries) and have experience embedding compliance into engineering workflows.

  • You have strong collaboration and communication skills, enabling you to work effectively with engineers, applied scientists, and product partners to translate requirements into reliable platform capabilities.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

  • 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)

  • 2 paid volunteering days a year

  • Employee shares program

  • 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

  • Relocation assistance available (subject to prior agreement)

  • Family services, including counseling and support

  • Health and wellbeing options (including Wellhub, formerly Gympass)

  • Mental health support and coaching available

  • Drive your development through our training platform and biannual peer-to-peer review

Skills Required

  • 5+ years building and operating ML infrastructure or large-scale distributed systems on cloud platforms (AWS/EKS or equivalent) with containerization and Kubernetes experience
  • Strong skills in containerization (Docker) and Kubernetes
  • Experience with streaming and batch processing (e.g., Kafka/Kinesis, Spark/Flink)
  • Hands-on experience with data/feature engineering pipelines, schema evolution, and online/offline consistency; familiarity with feature stores (e.g., Feast, SageMaker)
  • Experience operationalizing Kubernetes-native ML workloads and model serving (examples: NVIDIA Triton, MLflow, Kubeflow, ZenML)
  • Experience designing and operating low-latency, high-scale distributed systems with caching, traffic management, and strict throughput targets
  • Proficiency in security and governance practices (IAM, secrets management, network isolation) and embedding compliance into engineering workflows
  • Experience with platform automation, IaC, GitOps, CI/CD, and developer tooling/integrations
  • Experience with SLOs, monitoring/observability, incident response, and capacity planning
  • Strong collaboration and communication skills to work with engineers, applied scientists, and product partners
  • Experience mentoring, hiring, onboarding, or leading engineers

Zalando Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zalando and has not been reviewed or approved by Zalando.

  • Leave & Time Off Breadth Paid time off includes a sizable annual allowance that can grow with tenure, plus additional paid days for volunteering. This breadth is highlighted as supportive of work–life balance.
  • Wellbeing & Lifestyle Benefits Mental health support, round‑the‑clock counseling for employees and households, and broad fitness/wellness access are emphasized as robust. Substantial product discounts and partner offers add meaningful lifestyle value.
  • Parental & Family Support Structured support around parental leave—such as buddy programs, re‑onboarding, and paid child sick days—helps ease family responsibilities. Flexible and part‑time leadership options further accommodate parents.

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The Company
HQ: Berlin
10,000 Employees
Year Founded: 2008

What We Do

Welcome to Zalando. Here’s some key info about us: Our position and vision: - We’re Europe’s leading online platform for fashion and lifestyle - Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty - Our vision is to become The Starting Point For Fashion. Our offering: - Our assortment of international brands ranges from world-famous names to local labels - Our platform is a one-stop fashion destination for inspiration, innovation, and interaction - As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand. - Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs. Our beliefs: - Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I - We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.

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