Senior Software Engineer, AI Tooling

Posted One Month Ago
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Austin, TX, USA
In-Office
Senior level
News + Entertainment
The Role
Design and implement secure AI-powered tooling and platforms using LLMs, RAG, agents, and MCP. Lead architecture, prompt evaluation, safety guardrails, backend integrations, quality gates, monitoring, and performance optimization. Deliver Python services, mentor engineers, conduct code reviews, coordinate cross-functional development, lead incident analysis, and translate business strategy into engineering roadmaps and measurable priorities.
Summary Generated by Built In
Teamwork makes the stream work.
Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.


What you'll be doing
  • Responsible for designing and implementing secure, reliable AI-powered tools and platforms—using technologies such as large language models and retrieval-augmented generation—and integrating them into core engineering workflows to improve quality, performance, and operational oversight.
  • AI Leadership: Architect and guide implementation of AI tooling and pipelines using LLMs, RAG, and MCP, including retrieval design, model orchestration, safety guardrails, and backend integrations. Establish standards for data validation, analysis, and anomaly detection; implement automated quality gates to safeguard log and telemetry integrity at scale. Define coding and documentation standards for Python-based services and AI-assisted development; conduct code and design reviews to uphold engineering rigor. Develop performance testing and monitoring strategies; instrument metrics and health endpoints to drive continuous optimization.
  • Technical Delivery: Create and maintain software solutions within the team’s domain; own epics and tasks and delegate work as needed to ensure timely delivery.
  • Mentoring and Coaching: Lead onboarding and accelerate ramp-up through structured curricula, shadowing, and clear success metrics. Provide educational code/design reviews and formal training; serve as a Subject Matter Expert to unblock teams, elevate standards, and develop future senior engineers.
  • People Collaboration: Orchestrate cross-functional alignment with system architects, platform, UI, product, data, and QA to deliver core OS features and high-impact platform improvements on schedule. Lead incident triage and root-cause analysis across logging, telemetry, and developer tooling, including AI-assisted workflows with RAG insights and MCP integrations; optimize pipelines for reliability, latency, and cost.
  • Business Leadership: Translate company strategy into an engineering roadmap with clear priorities, success metrics, and delivery commitments; make disciplined trade-offs to maximize customer impact, reliability, and cost efficiency. Align stakeholders on objectives and risks; communicate rationale and expected outcomes; adjust plans based on data and changing business needs.
You are required to have
  • Bachelor’s degree or foreign equivalent in Computer Science or related field.
  • 2 years experience in position, as a Software Engineer, or related occupation.

Must have at least 1 year of prior work experience in each of the following:

  • Build and integrate AI tooling using Agents, Model Context Protocol (or equivalents) with adapters, authentication, auditing, and lifecycle management.
  • Develop and evaluate prompts and systems with grounding, citation, hallucination mitigation, red-teaming, and A/B experimentation.
  • Design and deliver user interfaces that prioritize clarity, discoverability, minimal friction, and consistent interaction patterns across surfaces.
  • Optimize performance through latency/throughput tuning, async/concurrency patterns, profiling, and device–cloud considerations.
  • System design, tradeoff analysis, architectural patterns, and code reviews.
  • Python services, Linux, cloud-native stacks, concurrency/async I/O, and modern networking for AI workloads.

Up to one day per week telecommuting may be permitted.

#LI-DNI
What's Roku's approach to hybrid working?

Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance.


What are some of the benefits?

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.


Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to [email protected].


What should I know about Roku's culture?

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing [email protected].

Skills Required

  • Bachelor's degree or foreign equivalent in Computer Science or a related field
  • At least 2 years of experience as a Software Engineer or in a related occupation
  • At least 1 year of experience building and integrating AI tooling using agents, Model Context Protocol or equivalent technologies, adapters, authentication, auditing, and lifecycle management
  • At least 1 year of experience developing and evaluating prompts and systems with grounding, citations, hallucination mitigation, red-teaming, and A/B experimentation
  • At least 1 year of experience designing and delivering user interfaces emphasizing clarity, discoverability, minimal friction, and consistent interaction patterns
  • At least 1 year of experience optimizing performance through latency and throughput tuning, asynchronous and concurrency patterns, profiling, and device-cloud considerations
  • At least 1 year of experience with system design, tradeoff analysis, architectural patterns, and code reviews
  • At least 1 year of experience with Python services, Linux, cloud-native stacks, concurrency or asynchronous I/O, and modern networking for AI workloads

Roku Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roku and has not been reviewed or approved by Roku.

  • Fair & Transparent Compensation — Pay is positioned as competitive across many roles, with frequent emphasis on strong base and total compensation relative to market expectations. Fair-pay perception appears comparatively stronger than overall satisfaction with the broader rewards package.
  • Healthcare Strength — Healthcare coverage is framed as a standout, with sizable employer premium contributions that can reduce employee premiums significantly depending on plan choice. Preventive care and mental-health support are also described as part of the core offering.
  • Leave & Time Off Breadth — Time-off offerings are presented as broad, including paid holidays, PTO, and multiple leave categories such as bereavement and family-related leave. Self-managed or “unlimited” PTO is also described for many salaried roles, supporting flexibility in taking time off.

Roku Insights

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The Company
HQ: San Jose, CA
2,724 Employees
Year Founded: 2002

What We Do

Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV OEMs and service operators.

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