Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won’t be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products.
Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time.
Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We’re scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world’s most innovative companies.
If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you.
About the RoleSprig’s AI engineering group builds the core technology that enables UX researchers and product leaders to understand customer behavior and feedback at massive scale. Our platform ingests and processes hundreds of millions of events daily and powers large volumes of AI-driven analysis to turn raw signals into clear, actionable insights for product teams.
In this role, you’ll be responsible for the backend systems that support this work—high-throughput data pipelines, AI inference orchestration, and the integrations that connect applied AI directly into Sprig’s product experience. You’ll help evolve the technical foundation that allows our customers to trust, scale, and operationalize AI-powered understanding.
While the team collaborates across the full stack, this position is primarily focused on backend and distributed systems, with close proximity to applied AI infrastructure. You’ll work alongside engineers who value thoughtful design, practical solutions, and shipping work that makes a measurable difference for customers—while maintaining strong standards around reliability, privacy, and correctness.
This is a hybrid position requiring three days per week in our downtown San Francisco office, conveniently located near Montgomery BART.
Your ImpactBuild and operate core backend systems: Design, implement, and deploy distributed services and workflows that underpin Sprig’s AI-powered insights, owning projects from early design through production rollout.
Support product-facing experiences: While backend-focused, contribute across the stack as needed to enable the product features that surface AI analysis to researchers and PMs.
Advance data and inference workflows: Develop and maintain scalable pipelines for large-scale data processing and AI inference, ensuring performance, reliability, and operational clarity.
Influence technical decisions: Participate in system design and planning discussions, helping balance iteration speed with long-term system health and scalability.
Partner cross-functionally: Collaborate closely with product managers, designers, and other engineering teams to shape requirements and deliver well-scoped, high-impact capabilities.
Strengthen engineering quality: Promote best practices around performance, maintainability, and resilience across the AI platform, while mentoring and learning alongside the team.
Strong backend engineering experience: 5+ years building and maintaining scalable backend systems, with a proven history of shipping robust, production-grade software.
Proficiency with TypeScript: Most development is done in TypeScript. Experience with Node.js, Temporal, AWS, or PostgreSQL is a plus. Python experience is welcome if you’re comfortable working primarily in TypeScript.
Product-oriented mindset: You think beyond correctness and care about how systems enable intuitive, high-quality customer experiences.
Applied AI integration experience: Hands-on experience integrating third-party inference services (such as OpenAI or Anthropic) into real product workflows; model training is not required.
Distributed systems expertise: Comfortable designing event-driven, data-intensive architectures that operate reliably at scale.
Prompt and context design knowledge: Familiarity with prompt construction and context management is a strong plus.
Pragmatic execution style: You balance technical depth with speed, adapt quickly, and enjoy iterating in a fast-moving AI environment.
Competitive Salary
Competitive Employee Equity
401K Program
Medical, Dental, and Vision Benefits
FSA/HSA Benefit
$175/month Commuter Benefit
Additional Wellbeing Benefits
Flexible Paid Time Off
Paid Parental Leave
Professional Development Stipend
Hybrid Office Policy
Lunch and dinner daily
Company Sponsored Social Events
At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig’s future.
Our Commitment to Diversity and InclusionWe prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.
Employee Pay DisclosureThe salary range for this full-time position is $180,000 - $260,000 + Equity + Benefits. Our cash compensation ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for San Francisco, CA. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.
***Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.***
Top Skills
What We Do
Sprig is the leading product experience insights platform for teams building innovative, user-driven digital products. Our mission is to empower teams to make experiences that matter.
Making awesome products requires working with awesome people. At Sprig, our values are at the core of everything we do, say, and create as a team.
Our Values
End with Simplicity: The road from idea to implementation involves twists, turns, and complexities, but the final product we share with customers is always simple.
Never Settle: Growing a successful business can be challenging but we continuously work towards the best. We’ll pass on an okay opportunity now in favor of a great opportunity later.
Quickly Iterate: We never settle, but we do act with urgency. We use data-driven decision-making to take educated risks, and quickly apply learnings to the next iteration.
Lead with Empathy: We care about users — and we care about each other. We know a deep understanding of people as humans is critical to a successful business.
Why Work With Us
Sprig is a user insights platform to build better products. Top tech companies like Notion, Square, and Dropbox rely on Sprig to elevate their product experience through targeted in-product surveys, session replay, and AI analysis. Sprig is backed by top-tier investors, including Andreessen Horowitz, Accel, and First Round Capital.
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