Attentive is the AI marketing platform for leading brands.
The Role
As a Senior Software Engineer, you'll develop scalable backend systems, collaborate with teams, and ensure high performance while pioneering AI-driven marketing applications.
Summary Generated by Built In
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the Role
Our Engineering team creates innovative product experiences that power personalized marketing at a massive scale. We develop cutting-edge applications and systems that process 100s of billions of messages and events per year, enabling marketers to connect effectively with hundreds of millions of consumers. Joining our team offers a high-growth career opportunity to work with some of the world’s most talented engineers in a high-performance and high-impact culture.
As a Senior Software Engineer in our Fully Automated Messaging group, you will pioneer the future of personalized 1:1 marketing by architecting robust, scalable backend systems powered by advanced AI and LLMs, including cutting-edge Generative AI and GPT technologies. Collaborating with top-tier engineers, data scientists, product managers, and designers, you’ll craft the foundation and reshape the multi-channel messaging platform to support innovative, AI-driven applications that empower marketers to forge deep, meaningful connections with consumers at scale. Your impactful work will drive the delivery of billions of tailored messages, transforming consumer shopping experiences and fueling success for the world’s leading brands.
What You’ll Accomplish
- Develop and maintain scalable backend systems for our customer-facing products, ensuring high performance and reliability
- Collaborate with cross-functional teams to build applications that support multi-channel communications for marketers
- Implement and optimize systems that process and deliver billions of messages daily
- Improve code quality through code reviews, testing, and advocating for best practices
- Identify and address technical debt to ensure the long-term health of our codebase
- Drive architectural design and technical decisions, and stay current with emerging technologies to enhance our products
Your Expertise
- 5+ years of professional experience in software development, focusing on backend systems
- Proficiency in Java, Python, or Go, with a strong understanding of object-oriented programming
- Experience building and maintaining scalable, high-performance applications
- Proven ability to collaborate effectively with cross-functional teams
- Solid understanding of software development best practices, including code reviews, writing tests, and continuous integration
Nice to Haves
- Experience with service-oriented architecture and distributed systems
- Familiarity with AWS services and cloud infrastructure
- Knowledge of databases such as DynamoDB, Postgres, or Redis
- Experience with messaging systems or streaming platforms (e.g., Kafka, Pulsar)
- Familiarity with frontend engineering with React and TypeScript
- Experience with DevOps practices and tools such as Docker and Kubernetes
What We Use
- Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS. Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
- Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, Kinesis, AirFlow, Postgres, Planetscale, and Redis, hosted via AWS
- Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
- Our machine learning is driven by custom and open source machine learning models, lots of data and built with Python, Anyscale, Tecton, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
- The US base salary range for this full-time position is $170,400 - $215,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-EZ1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Top Skills
AWS
Cloudflare
Datadog
Docker
DynamoDB
Go
Gradle
Helm
Istio
Java
Kafka
Kubernetes
Pandas
Postgres
Pulsar
Python
PyTorch
React
Redis
Spring Boot
TensorFlow
Terraform
Typescript
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The Company
What We Do
Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.
To learn more about Attentive or to request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.
Why Work With Us
At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.
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