Senior Software Engineer, AI Enablement

Posted Yesterday
Hiring Remotely in USA
Remote
Senior level
Big Data • Internet of Things • Mobile • Other
The Role
Design, build, and operate production services that enable AI agents to participate in meetings, browse and search the web, communicate by email, make payments, and complete tasks. Develop reliable agent interfaces and workflows, improve platform safety, observability, testing, and operational reliability, and collaborate with product and engineering teams to turn emerging use cases into maintainable products.
Summary Generated by Built In

About Telnyx

Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.

We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

We are looking for a Senior Software Engineer to join our AI Enablement team and build the services that allow AI agents to interact with the real world.
You will develop and maintain agent primitives such as meeting participation, web search, browser automation, email, payments, and related services. These capabilities will give agents secure, reliable ways to join meetings, browse the web, communicate, make purchases, and complete tasks on behalf of users.
This role combines product engineering, platform design, and applied AI. You will work on services that must behave predictably in production, handle external systems safely, and expose clear interfaces that agents can use effectively.

What you’ll do

  • Design, build, and operate production services for AI agents.
  • Develop reusable primitives for meetings, browsing, search, email, payments, and adjacent capabilities.
  • Define reliable interfaces and workflows for agent tool use.
  • Work closely with product and engineering teams to turn new agent use cases into practical services.
  • Improve safety, observability, testing, and operational reliability across the platform.
  • Help shape the architecture and direction of our agent enablement platform.

What we’re looking for

  • Strong software engineering experience, including ownership of production systems.
  • Comfort working with LLMs, AI agents, tool calling, and agent orchestration.
  • Good judgment around reliability, security, permissions, and external side effects.
  • An ability to work through ambiguous problems and turn early ideas into maintainable products.
  • Clear communication and a practical, hands-on approach to engineering.

Experience with agent frameworks and runtimes such as Hermes Agent or OpenClaw is a plus.



Skills Required

  • Strong software engineering experience, including ownership of production systems
  • Experience with LLMs, AI agents, tool calling, and agent orchestration
  • Sound judgment regarding reliability, security, permissions, and external side effects
  • Ability to work through ambiguous problems and develop maintainable products
  • Clear communication and a practical, hands-on engineering approach
  • Experience with agent frameworks or runtimes such as Hermes Agent or OpenClaw
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The Company
HQ: Austin, Texas
280 Employees
Year Founded: 2009

What We Do

Telnyx delivers voice, messaging and more for applications and next-generation communications companies. Offering a communications platform that provides global carrier-grade services, Telnyx maintains an international, private IP network and grants its customers unprecedented control over their communications through its innovative portal and RESTful API. Telnyx products include voice (elastic SIP trunking, global number search, and telephony data), programmatic messaging, wireless (mobile IoT), embedded communications (WebRTC) and automated networking. Customers provision services a la carte and pay by usage for scalable, on-demand communications.

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