People.ai

Senior Software Engineer — Admin Platform

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Hiring Remotely in Mexico City, Cuauhtémoc, Mexico City

In-Office or Remote

Artificial Intelligence • Machine Learning • Sales • Software

People.ai Drives Revenue Intelligence Across All Your Customer-Facing Teams

The Role

People.ai is an AI-powered foundational data platform that helps customers unlock go-to-market success & growth by providing teams with solutions built specifically for their needs. Providing enhanced pipeline visibility, more actionable insights, and a single source of truth for all sales activities. People.ai’s unique dataset, consisting of trillions of sales activities, millions of deals, 160 million business contacts, and 69 approved patents related to AI-based business insights, sets the company apart. Companies such as Verizon, Red Hat, and Palo Alto Networks rely on their enterprise-ready, patented AI technology.

At People.ai, we believe that people enrich the world around them in countless ways. We believe that the more time they spend applying their creativity, resourcefulness, and critical thinking to activities that matter most in their professional life, the more effective a professional they become. Our team is a diverse, outspoken group of creatives and critical thinkers, hyper-focused on driving change and growth. We embrace “different”. We applaud non-traditional career paths. We're inspired by people who have made processes their own.

As a Senior Software Engineer on the XCore team working on the Admin Platform, you will help us acquire and retain customers for life by building and maintaining the services, APIs, and databases that will power a self-service mode for Customer Admins. Working across Engineering teams, you will maintain and enhance our existing services for management and configuration of all the customization that Admins can do, including authentication, users, settings, etc. You will collaborate across R&D, leverage customer feedback, perform extensive data analysis, design and develop algorithms, and APIs to unlock high performance, low latencies, and improve our cost of operations.

We value ownership highly — the ability to take an idea through all the stages from conception to shipping a product. This reflects throughout our company, but is especially true in engineering. As an engineer at People.ai, you'll be a part of a highly independent and autonomous team. Since we're building out a robust data layer that needs to be presented elegantly to the end-user, you'll be working with a large array of different technologies and fields. Expect lots of interesting challenges.

Responsibilities:

Take ownership of projects. From requirements gathering, through design, implementation and testing, to monitoring and maintenance throughout the tech stack.
Collaborate within the team, with other engineering teams and cross-functionally to enhance our users’ experience.
Follow software design and development best practices and promote such practices in the team.
Document design choices and operational knowledge to successfully deploy and run services.
Ensure code accuracy and efficiency with appropriate test coverage, integration testing and load testing.
Ensure robust alerting, dashboards, and runbooks for production services are in place.

Requirements:

5+ years of professional experience working on backend systems in an enterprise environment
2+ years experience programming in Python 2.x/3.x or Scala or Java
Experience with SOA, microservices, and event-driven architecture
Experience with an enterprise-grade stack for scalable web apps including messaging brokers, in-memory storage, and key-value databases
Strong knowledge of TDD, Unit, and automated test paradigms
Experience with SQL and RDBMS solutions
Experience with containerized applications, Docker, and Kubernetes
Possess a DevOps mindset, AWS experience is a plus
Experience with LLMs is a plus
Experience with large-scale data processing (Spark) is a plus
Bachelor’s Degree in Computer Science, Computer Engineering, or in a closely related discipline

Headquartered in San Francisco, CA, People.ai is backed by Y Combinator and Silicon Valley’s top investors, including ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. People.ai is listed in the top 20 percent of Inc 5000 companies, is a regular leader in our key categories on G2, and is on the Forbes list of America’s Best Startup Employers. For more information, please visit www.people.ai.

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The Company

HQ: San Francisco, CA

117 Employees

Year Founded: 2016

What We Do

People.ai delivers the industry’s leading ROI (Revenue Operations and Intelligence) platform. Using patented AI technology, it transforms business activity data into recommendations that increase the impact of Sales, Marketing, and Operations. Companies such as Zoom, New Relic and PTC rely on People.ai to increase marketing ROI and grow revenue.

People.ai automatically captures and analyzes business activity data including email, contacts, and meetings from GTM teams, auto-populating CRM and systems of record. With People.ai's data platform, sales, marketing, and revenue operation teams gain unprecedented visibility into the health of their business with AI-generated insights that increase rep productivity, drive strategic coaching sessions, and deliver predictable growth quarter after quarter.

Why Work With Us

Taking care of our people enables us to serve our customers. We believe each of our customers’ problems has a data-driven solution. Through end-to-end ownership, we aim to find creative and ambitious solutions to those problems.