Senior Software Development Manager, Platform

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 14,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.

The Opportunity

We're looking for a Senior Software Development Manager to lead MaintainX's Platform division — the seven foundational teams every product engineer builds on: AI Builder, DevOps, Compliance, Testing Frameworks, Backend Frameworks, Mobile Frameworks, and SRE. This is a manager-of-managers role for someone who wants to define how a high-growth engineering org operates at scale.

What You’ll Do:

• Own the roadmap and operating model for Platform Engineering: set division-level priorities, manage cross-team dependencies, and translate business goals into multi-quarter platform investments.

• Lead and develop a team of Software Development Managers - coaching on people development, technical judgment, and organizational effectiveness across seven teams.

• Set the engineering standards every product team depends on: framework conventions, reliability targets, compliance posture, and CI/CD health.

• Drive MaintainX's AI-native platform strategy - the AI Builder team's agent orchestration, tool registry, and developer environments sit in this division; your job is to ensure the org extracts real leverage from them.

• Own division-level reliability: SLO definitions, incident response frameworks, on-call health, and the systemic path from incident to prevention.

• Partner with the CTO and peer engineering leaders on org design, architectural decisions, and headcount planning.

• Represent Platform Engineering to the business — translating infrastructure investment into engineering velocity, developer experience, and customer trust.

• An expert level of English, both spoken and written, is required, as the individual will need to lead platform engineering managers across multiple teams, present technical priorities to executive stakeholders, and align with engineering leaders outside Québec on a daily basis.

About You:

• 10+ years in software engineering with 5+ years in engineering leadership, including 2+ years managing managers across multiple teams.

• Technical depth in at least two of: distributed systems, backend or mobile frameworks, platform engineering, reliability engineering - credible enough to make hard hiring decisions and engage in architecture reviews.

• Track record of owning platform or infrastructure-focused teams at a growth-stage B2B SaaS company, with demonstrated impact on engineering velocity.

• AI-forward: you set direction for teams building on LLMs and agentic workflows, and you hold your org to an AI-native standard.

• Systems thinker who identifies organizational bottlenecks and eliminates them without creating new ones — you design teams, not just manage them.

• Strong communicator who can represent platform complexity and tradeoffs clearly to product, finance, and executive stakeholders.

Nice to Have:

• Experience leading a Testing Frameworks, Quality Engineering, or Developer Productivity platform function.

• Hands-on history scaling developer platforms through rapid headcount growth (Series D+).

• Familiarity with CMMS, IoT, or industrial SaaS domains.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.

• Healthcare, dental, and vision coverage.

• 401(k) / RRSP enrollment program.

• Take what you need PTO.

• A Work Culture where:

  • You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.

  • We believe in meritocracy, where ideas and effort are publicly celebrated.

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.