Lead Software Development Engineer in Test

At ASAPP, we are focused on building AI solutions that address complex customer service challenges. Our technology is designed to automate and optimize large-scale customer interactions, helping businesses improve efficiency, reduce costs, and maintain high customer satisfaction. We are looking for individuals passionate about AI and technology, who want to contribute to solving real-world problems in customer service operations. You will join a team combining advanced AI with deep industry expertise to create tools that enhance contact center capacity and improve the customer experience. We aim to empower businesses with secure, scalable solutions that meet their specific needs, while fostering a culture of innovation and continuous improvement.

We are looking for a solid Software Development Engineer in Test that can help us build and advocate Quality in all stages of the development life-cycle. ASAPP is growing fast, and our Test Infrastructure needs to keep up with it. Part of achieving that is through Engineers that can solve our current problems by writing tooling in different technology stacks. Your decisions and your code will have a tangible impact on the scalability of Engineering.

What you'll do

• Join a cross-location Engineering Team that continually discusses new and improved ways of improving Quality
• Get the chance to coach engineers in other teams on their testing strategies
• Write tests, frameworks, and tools in Python, Javascript (Cypress)
• Write or maintain pipelines with CircleCi, Jenkins, Codefresh, and Spinnaker
• Work with Docker and Kubernetes as we're pretty hands-on with our testing infrastructure

What you'll need

• Solid experience with Test Automation on different testing layers and strategies (e.g. E2E, Component, Contract, Unit)
• Solid programming experience
• You have worked before with dev teams doing CI/CD, and you have been involved in the maintenance of pipelines
• You have collaborated closely with Dev and Product Management
• knowledge of Go is optional, but not mandatory

Benefits

• Competitive compensation
• Stock options
• Healthcare for the family group
• Wellness perks 
• Mac equipment
• Learning & development stipend
• 3 weeks of vacation
• English lessons

ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-VR1 #LI-Remote